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AlexandreP
AlexandreP
New Member
February 17, 2023
Solved

Fortigate 200F fans always at 100%? (9000+rpm)

  • February 17, 2023
  • 6 replies
  • 10690 views
Or... it feels like they are always at 100% full blast and that makes noices ... At that price point, I am flabergasted that we can't control these... or I have missed an option somewhere?
 
Firmware 7.2.3, but I remember it was at 100% also with the 6.x firmware. Ambient temperature is about 22 Celsius (71.6F).
 
 execute sensor lis

  • 1 PSU [1] OK

  • 2 PSU [2] OK

  • 3 FAN 1 CPU FAN 9121 RPM

  • 4 FAN 2 SYS FAN 9574 RPM

  • 5 FAN 3 AUX2 FAN 9375 RPM

  • 6 VOL 1 VCORE 1.81 V

  • 7 VOL 2 P1V05_VCCSCUS 1.06 V

  • 8 VOL 3 P1V2_VDDQ 1.21 V

  • 9 VOL 4 P1V0_CORE_SW 0.99 V

  • 10 VOL 5 P1V0_SOC4 1.02 V

  • 11 VOL 6 P1V05 1.06 V

  • 12 VOL 7 P3V3_STBY_A 3.30 V

  • 13 VOL 8 P3V3_STBY 3.30 V

  • 14 VOL 9 P3V3_PCH 3.30 V

  • 15 VOL 10 VBAT 3.33 V

  • 16 TMP 1 CPUTIN 41.50 C

  • 17 TMP 2 PECI 60.00 C

  • 18 MV1680 1 48.00 C

  • 19 MV1680 2 36.00 C

 

FortiGate 

#fortios

#fanspeed

#hardware

 

    Best answer by AlexandreP

    I went to the top, and asked for an official request.

     

    Nicolas G from Fortinet wrote me:

     

    "Thanks for reaching out regarding this NFR request.

     

    Regarding the suggestion of giving the end user the capacity to change the fan controls, this, however, cannot be done.

     

    Your FortiGate unit is under warranty and will be covered for any HW fault for as long as it will be properly licensed with a support contract or will have not reached EOL. This level of support is available with the fans at their current settings. There is no desire to lower the performances to lower the noise level of the appliance. The FortiGate models FG-100F and up are designed to be rack mounted and their noise level can be reviewed in their relevant datasheet."

     

     

    So in other words, currently Fortinet will not invest in the functionality of reducing the noise or/and the speed of fans, since the goal is to have theese FG-100F and up models in a server room/rack.

     

    Have a great day all.

    6 replies

    abarushka
    Staff
    abarushka
    Staff
    February 20, 2023

    Hello,

     

    You may consider to check CPU usage "get system performance status".

      AlexandreP
      AlexandrePAuthor
      New Member
      February 22, 2023

      It's doing almost nothing...

       

       

      get system performance status
      CPU states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU0 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU1 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU2 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU3 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU4 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU5 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU6 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      CPU7 states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq
      Memory: 8170596k total, 2572872k used (31.5%), 5222748k free (63.9%), 374976k freeable (4.6%)
      Average network usage: 340 / 342 kbps in 1 minute, 599 / 602 kbps in 10 minutes, 1449 / 1446 kbps in 30 minutes
      Maximal network usage: 1068 / 1085 kbps in 1 minute, 12428 / 12433 kbps in 10 minutes, 127246 / 127239 kbps in 30 minutes
      Average sessions: 745 sessions in 1 minute, 511 sessions in 10 minutes, 460 sessions in 30 minutes
      Maximal sessions: 791 sessions in 1 minute, 792 sessions in 10 minutes, 793 sessions in 30 minutes
      Average session setup rate: 5 sessions per second in last 1 minute, 3 sessions per second in last 10 minutes, 2 sessions per second in last 30 minutes
      Maximal session setup rate: 14 sessions per second in last 1 minute, 45 sessions per second in last 10 minutes, 45 sessions per second in last 30 minutes
      Average NPU sessions: 300 sessions in last 1 minute, 269 sessions in last 10 minutes, 254 sessions in last 30 minutes
      Maximal NPU sessions: 308 sessions in last 1 minute, 362 sessions in last 10 minutes, 362 sessions in last 30 minutes
      Average nTurbo sessions: 0 sessions in last 1 minute, 0 sessions in last 10 minutes, 0 sessions in last 30 minutes
      Maximal nTurbo sessions: 0 sessions in last 1 minute, 0 sessions in last 10 minutes, 0 sessions in last 30 minutes
      Virus caught: 0 total in 1 minute
      IPS attacks blocked: 0 total in 1 minute
      Uptime: 102 days, 2 hours, 4 minutes

       

      execute sensor list
      1 PSU [1] OK
      2 PSU [2] OK
      3 FAN 1 CPU FAN 8490 RPM
      4 FAN 2 SYS FAN 8766 RPM
      5 FAN 3 AUX2 FAN 8709 RPM
      6 VOL 1 VCORE 1.81 V
      7 VOL 2 P1V05_VCCSCUS 1.06 V
      8 VOL 3 P1V2_VDDQ 1.21 V
      9 VOL 4 P1V0_CORE_SW 0.99 V
      10 VOL 5 P1V0_SOC4 1.02 V
      11 VOL 6 P1V05 1.06 V
      12 VOL 7 P3V3_STBY_A 3.30 V
      13 VOL 8 P3V3_STBY 3.30 V
      14 VOL 9 P3V3_PCH 3.30 V
      15 VOL 10 VBAT 3.33 V
      16 TMP 1 CPUTIN 40.00 C
      17 TMP 2 PECI 58.50 C
      18 MV1680 1 44.00 C
      19 MV1680 2 35.00 C

       

       

      AndyNZ
      AndyNZ
      Explorer
      February 21, 2023

      Hi AlexandreP,

       

      I have a FG-100- exactly the same issue.

       

      I agree- the fan speeds should be better controlled.

       

      Hi abaruska,

       

      In my case the FG-100 has very low average CPU usage- that is not the problem for me. Can you confirm if the fan speeds on these units should be variable? Or are they always fixed speed?

       

      Kind Regards,

       

       

      Andy.

      abarushka
      Staff
      abarushka
      Staff
      February 22, 2023

      Hello Andy,

       

      I made a lab test (FortiGate 200F) and I noticed that fan speed is adjusted dynamically (4 FAN 2 SYS FAN). Unit was almost idle.

       

      FG200F # execute sensor list
      3 FAN 1 CPU FAN 10465 RPM
      4 FAN 2 SYS FAN 10800 RPM
      5 FAN 3 AUX2 FAN 10887 RPM


      FG200F # execute sensor list
      3 FAN 1 CPU FAN 10465 RPM
      4 FAN 2 SYS FAN 10975 RPM
      5 FAN 3 AUX2 FAN 10887 RPM

       

      I couldn't find the way to manually control speed fan though.

      AlexandreP
      AlexandrePAuthor
      New Member
      February 22, 2023
      @abarushka wrote:

       

      I made a lab test (FortiGate 200F) and I noticed that fan speed is adjusted dynamically (4 FAN 2 SYS FAN). Unit was almost idle.

      ...

      I couldn't find the way to manually control speed fan though.

       

      Thanks for the test on your side.

       

      Can you do a request to the coders?

       

      - A silent mode? With an internal curves more like this : all time 20%, over 40C fans at 25%, over 50C fans at 30%, over 60C fans at 50%, over 70C fans at 60%, over 80C fans at 100%

       

      Or a way to manually change values?

       

      Thanks.

      abarushka
      Staff
      abarushka
      Staff
      February 23, 2023

      Hello,

       

      You may consider to contact local Fortinet sales representative to request a new feature.

      peterblais
      peterblais
      Visitor III
      April 24, 2023

      Hi There,

       

      Can confirm: FG400F recently installed replacing a 500D running FOS 7.0.11b0489 (waiting for 7.2 to hit the 400-series). It's been running this way for about a month since the initial install.

       

      Sensors:

      48 Fan 1 alarm=0 value=12700 threshold_status=0
      49 Fan 2 alarm=0 value=12700 threshold_status=0
      50 Fan 3 alarm=0 value=12900 threshold_status=0
      51 Fan 4 alarm=0 value=12700 threshold_status=0

      57 PS1 Temp 1 alarm=0 value=45 threshold_status=0
      58 PS1 Temp 2 alarm=0 value=44 threshold_status=0
      59 PS1 Temp 3 alarm=0 value=47 threshold_status=0

      67 PS2 Temp 1 alarm=0 value=47 threshold_status=0
      68 PS2 Temp 2 alarm=0 value=44 threshold_status=0
      69 PS2 Temp 3 alarm=0 value=47 threshold_status=0

       

      #bump for the devs

      AlexandreP
      AlexandrePAuthorAnswer
      New Member
      May 9, 2023

      I went to the top, and asked for an official request.

       

      Nicolas G from Fortinet wrote me:

       

      "Thanks for reaching out regarding this NFR request.

       

      Regarding the suggestion of giving the end user the capacity to change the fan controls, this, however, cannot be done.

       

      Your FortiGate unit is under warranty and will be covered for any HW fault for as long as it will be properly licensed with a support contract or will have not reached EOL. This level of support is available with the fans at their current settings. There is no desire to lower the performances to lower the noise level of the appliance. The FortiGate models FG-100F and up are designed to be rack mounted and their noise level can be reviewed in their relevant datasheet."

       

       

      So in other words, currently Fortinet will not invest in the functionality of reducing the noise or/and the speed of fans, since the goal is to have theese FG-100F and up models in a server room/rack.

       

      Have a great day all.

        paintballer4lfe
        paintballer4lfe
        New Member
        May 28, 2023

        Came here to also mention I would LOVE a fan control mode on the non large models like the 200/201F series. It's twice the sound of the old 101E it replaced, it's sitting in a rack next to my desk so it's a tad annoying.

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