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asda
asda
Visitor III
April 8, 2024
Question

Fortigate 1000C hardware issues

  • April 8, 2024
  • 2 replies
  • 2284 views

Hi everyone

 How can i get a detailed hardware introduction for 1000C.

I want to know the max number of concurrent connections that the network card can withstand and the max throughput of this machine.

Recently, this machine has been experiencing packet loss. We have checked and found no configuration issues, and we have also turned off the NPU acceleration for this traffic. However, packet loss still occurs, so I would like to see if it is a hardware issue with the machine.

Anyway, please tell me the relevant hardware parameters.

Thank u very much.

2 replies

dbu
Staff
dbu
Staff
April 8, 2024

Hi @asda , 
Here you have more information regarding this hardware model : 

hwlimi.PNG

 

    asda
    asdaAuthor
    Visitor III
    April 8, 2024

    Thank you very much.

    AEK
    SuperUser
    AEK
    SuperUser
    April 8, 2024

    Hello Asda

    • Which FortiOS version?
    • Is packet lost on all interfaces or on 10G only?
    • Can you post the command output that shows packet lost?
    AEK
      asda
      asdaAuthor
      Visitor III
      April 8, 2024

      Hi AEK

       

      • Version: FortiGate-1000C v5.4.10,build1220,180821 (GA)

       

      • Packet lost on RJ45,there are two interfaces that are also the only ones I use.

       

       

      • And i am not sure if the following command can display packet loss. I found that the packet loss was due to a business interruption, and subsequent packet capture did not detect any packet loss.

              I think the field I enlarged represents packet loss in the in direction. If it is not           correct, please correct it.Thank you very much.

      diagnose hardware deviceinfo nic port14
      Description :FortiASIC NP4 Adapter
      Driver Name :FortiASIC Unified NPU Driver
      Version :1.0
      PCI Slot :01:00.0
      PCI_Revision_ID :1
      Board :fgt1000c
      SN :FGT1KC3914801117
      Major ID :17
      Minor ID :0
      LIF ID :15
      NPU OID :15
      NPU OID_VID :17
      netdev flags :0x00001303
      Current_HWaddr 00:09:0f:09:00:07
      Permanent_HWaddr 08:5b:0e:68:06:0d
      Queue :On
      rx_buffer_len :2048
      max_frame_size :1522
      min_frame_size :278
      MTU :1500
      Hidden :No
      dyn_lif :0
      npu_cap :0000601f
      ses_mask :40027dcb
      cmd_in_queue :0
      half_id :1
      phy_addr :0x0d
      phy_flags :0x4002
      medium_type :Copper
      sw_port :15
      sw_np_port :29
      sw_stats_port :0
      phy_oid :0x0f
      slot_id :0x00
      vid_phy[6] :[0017][0000][0000][0000][0000][0000]
      vid_fwd[6] :[0000][0000][0000][0000][0000][0000]
      oid_fwd[6] :[0000][0000][0000][0000][0000][0000]
      ========== Link Status ==========
      Admin :up
      PHY Status :up
      PHY Speed :1000
      Duplex :Full
      link_status :1
      link_an :0
      link_andone :0
      rx_link_status :0
      remote_fault :0
      local_fault :0
      local_warning :0
      int_phy_link :0
      serdes_mode :SerDes
      ============ Counters ===========
      clst_tx_orig :0
      clst_tx_o_free :0
      clst_tx_redir :0
      clst_tx_rd_free :0
      clst_tx_reply :0
      clst_tx_rp_free :0
      dd_wo_eop :0
      tcp_udp_csum_err:21
      rx_error :0
      rx_crc_error :0
      rx_len_error :0
      rx_carrier :0
      rx_oversize :0
      rx_undersize :0
      tx_collision :0
      ip_sum_offload :0
      ipsec_dec :0
      ipsec_dec_drop :0
      ipsec_antireplay_f:0
      ipsec_antireplay_p:0
      aps_log :0
      Rx Pkts :2821547811328
      Rx Bytes :2029462517521518
      Tx Pkts :2140138152822
      Tx Bytes :407924622237047
      Host Rx Pkts :202328285487
      Host Rx Bytes :110346751177549
      Host Tx Pkts :171977880133
      Host Tx Bytes :181090842435977
      sw_rx_pkts :2821547811328
      sw_rx_bytes :2029462517521518
      sw_tx_pkts :2140138152822
      sw_tx_bytes :407924622237047
      sw_rx_mc_pkts :0
      sw_rx_bc_pkts :0
      sw_in_drop_pkts :0
      sw_out_drop_pkts:5829501
      sw_np_rx_pkts :2142759626402
      sw_np_rx_bytes :417690663420516
      sw_np_tx_pkts :2825204478284
      sw_np_tx_bytes :2043628367964890
      sw_np_rx_mc_pkts:0
      sw_np_rx_bc_pkts:0
      sw_np_in_dp_pkts:5829394
      sw_np_out_dp_pkt:0

      AEK
      SuperUser
      AEK
      SuperUser
      April 8, 2024

      Honestly I don't know what is sw_np_out_dp_pkt, but to see if there are errors on my interfaces I use the below command, and I check on the connected switch side as well.

       

      FG1 # fnsysctl ifconfig port1
         port1 Link encap:Ethernet HWaddr 90:6C:AC:76:7C:A8
         inet addr:172.20.0.1 Bcast:172.20.0.255 Mask:255.255.255.0
         UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
         RX packets:162901346 errors:0 dropped:0 overruns:0 frame:0
         TX packets:207274092 errors:0 dropped:0 overruns:0 carrier:0
         collisions:0 txqueuelen:1000 
         RX bytes:112602469931 (104.9 GB) TX bytes:232773671417 (216.8 GB)

       

       

       

      AEK
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