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Visitor II
July 20, 2026
Solved

FortiFirewall-VM64-KVM 7.6.7 Permanent Evaluation License / Setup Wizard White Screen on Proxmox

  • July 20, 2026
  • 3 replies
  • 106 views

Hello,

I am trying to deploy the FortiFirewall-VM64-KVM v7.6.7 (build 3704) permanent evaluation on Proxmox VE (KVM).

After the initial boot, the GUI always redirects to:

/prompt/fortigate-setup?viewOnly=1&startup=1

but the page remains completely white and the setup wizard never loads.

The CLI shows:

License Status: Invalid

Running:

exec vm-license

returns:

This VM is using the evaluation license.
Failed to download VM license.

Output of:

diagnose hardware sysinfo vm full

shows:

valid: 0
status: 3
code: 0

Things I have already tried:

The behavior remains exactly the same.

I also found posts mentioning activation via TFTP using a .lic file, but since I am using the permanent evaluation license, I do not have a license file to upload.

Has anyone experienced the same issue with FortiFirewall-VM64-KVM 7.6.7 on Proxmox, or is there another way to initialize the permanent evaluation license?

My goal is simply to use the permanent evaluation as a lab for testing and studying for the FortiManager Administrator exam.

Best answer by funkylicious

hi, a common mistake is that people download FortiFirewall VM - FFW instead of FortiGate VM - FGT 

try downloading the correct one - 

 

3 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
July 24, 2026

Hello PacketSniffer, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Regards,

Jean-Philippe - Fortinet Community Team
funkylicious
SuperUser
SuperUser
July 24, 2026

hi, a common mistake is that people download FortiFirewall VM - FFW instead of FortiGate VM - FGT 

try downloading the correct one - 

 

"jack of all trades, master of none"
Visitor II
July 27, 2026

Thanks, that was the issue!

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