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topherkris
topherkris
New Member
May 16, 2025
Question

FortiExplorer Go - This app won't work for your device - Android 15 - Samsung S22

  • May 16, 2025
  • 2 replies
  • 1512 views

I am trying to download FortiExplorer Go for my Android phone, but I am getting a notice that "This app won't work for your device".   I think I recently downloaded it on this phone, but my phone recently upgraded to Android 15. 

Does this app not support Android 15?  

2 replies

kaman
Staff
kaman
Staff
May 18, 2025

Hi topherkris,

Currently, there is no available information indicating that the FortiExplorer Go app is incompatible with Android 15

I tested on both iOS and Android devices and was able to download the application successfully. Could you please share a screenshot of the error you're encountering?

https://docs.fortinet.com/document/fortiexplorer-go/1.0.0/android-user-guide/992536/download-and-access-fortiexplorer-go


Regards,
Aman

    topherkris
    topherkrisAuthor
    New Member
    May 19, 2025

    Here is a screenshot that shows it isn't available for my phone. 

    Samsung Galaxy S22 Ultra (Verizon) -  Just upgraded to Android 15. 

    I am pretty sure I had it loaded on this same phone when it was running Android 14

    Screenshot_20250518_134532_Google Play Store.jpg

      AndersOkkelmo
      AndersOkkelmo
      New Member
      June 5, 2025

      Same problem here with Samsung S23 Android 15

        vweis
        Staff
        vweis
        Staff
        February 3, 2026

        I also have this same problem, on S25 running Android 16

        image (2).png

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