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denismoro
New Member
April 23, 2025
Question

FortiEMS PUAs not collected

  • April 23, 2025
  • 3 replies
  • 1051 views

hi, I am using EMS 7.2.11, with client 7.0.14.

software inventory is working fine, but PUA page, under dashboard, is empty.

there is only one row with this warning: Software Inventory must be collected for PUAs to be detected, but this is not true.

under "software inventory"-> applications I can see all software installed.

3 replies

AEK
SuperUser
SuperUser
April 23, 2025

Hi Denis

If your PUA inventory is empty then just probably don't have any PUA in your client hosts.

AEK
denismoro
denismoroAuthor
New Member
April 24, 2025
I think that it is impossible... we are talking more than 200 clients...
and how do you explain the warning "Software Inventory must be collected for PUAs to be detected,"?
denismoro
denismoroAuthor
New Member
April 30, 2025

no suggests?

AEK
SuperUser
SuperUser
April 30, 2025

Hi Denis

Even if you have 200 clients it is possible that none ot them has a PUA.

Since the inventory is collected, you may try install a PUA on a client, redo the inventory and see if it is detected.

AEK