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bmalanowsky
bmalanowsky
New Member
September 12, 2017
Question

FortiCloud report showing failed

  • September 12, 2017
  • 2 replies
  • 7527 views

My daily Forticloud report is showing failed.  It has for the past month and I didnt notice.  I looked all through the forticloud website but I cant figure out how to troubleshoot the failure?

    2 replies

    wspsales
    wspsales
    New Member
    September 14, 2017

    I'm experiencing this same problem, did you find any solution yet?

    kloby
    kloby
    New Member
    September 18, 2017

    Same problem FOrtiCloud reports stop working. ON fortiCLoud.com  it say Management Tunnel is Down. Anyone solved this ?

    update :

    diagnose test application forticldd 3
     Home log server: 208.91.113.183:514
     Alt log server: 208.91.113.101:514
     Active Server IP: 208.91.113.101
     Active Server status: down
     Log quota: 102400MB
     Log used: 976MB
     Daily volume: 20480MB
     FDS arch pause: 0
     fams archive pause: 0
     APTContract : 0
     APT server: 208.91.113.183:514
     APT Altserver: 208.91.113.101:514
     Active APTServer IP: 208.91.113.183
     Active APTServer status: unknown

     

    it seems that log servers are down

     

    UPDATE 

    Fixed after device reboot.

     

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