Skip to main content
peterangelovic
New Member
June 4, 2025
Question

FortiClientVPN iOS app cannot connect to VPN on iOS 15

  • June 4, 2025
  • 2 replies
  • 880 views

I got error Login: Please enter your username and password when I try to connect to VPN, with protocol SSLVPN.

Problem is just on my iPhone 7 with iOS 15 (not possible to upgrade to higher OS). On another iPhone with latest iOS all works well. 

 

Not working on both FortiClienbtVPN and FortiClient apps.

 

Version of app: 7.4.7.0183

2 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
June 7, 2025

Hello peterangelovic, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

Jean-Philippe - Fortinet Community Team
btan
Staff & Editor
Staff & Editor
June 8, 2025

Hi @peterangelovic,

 

iOS 15 is already end-of-life and most likely no longer compatible with the latest iOS FCT 7.4.7.

I would suggest to uninstall the current iOS FCT version and install an older FCT version that works for iOS 15.

 

If you have a way to install app using ipa file, you may download iOS FCT 7.0.9 installer in the below link:

https://www.transfernow.net/dl/iosfct709