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davekall
New Member
November 23, 2015
Question

Forticlient won't register with FG300D over Extreme switched network

We just installed a FG 300D to an existing network with Extreme switches.  The forticlient will not register with the FG.  It keeps coming back saying "a Fortigate or Forticlient Enterprise Manager Server" cannot be found.  Also it does not detect the FG through the broadcast either.  I can ping the LAN interface and I can get into the GUI for the FG from the computer I am trying to register.  I did try and enable the bootprelay (ip helper for Extreme) and didn't do anything.  Was wondering if anyone has seen this before? 

6 replies

neonbit
New Member
November 23, 2015

Just throwing it out there, have you enabled FortiClient admin access on the FortiGate interface?

davekall
davekallAuthor
New Member
November 23, 2015

Unfortunately yes......

davekall
davekallAuthor
New Member
November 23, 2015

It is version 5.4.0.0780

 

Not sure which port it should be using?

 

Should this work over VLANs?  As I said I can ping, telnet and use GUI on computer I am trying to do this on.

 

 

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