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austin35
austin35
New Member
May 31, 2025
Question

FortiClient windows 7.2.10 issues

  • May 31, 2025
  • 2 replies
  • 1888 views

heads-up, was testing the released FortiClient 7.2.10 with few user and most are facing blue screen issues after i update due to netio.sys. we use Lenovo laptops thus not sure if other brands are affected. machines are windows 11 latest release.

2 replies

rbraha
Staff
rbraha
Staff
June 1, 2025

Hi @austin35 

Did you perform another test with older version like FCT 7.2.7 or 7.2.8 check if its the same issue.

If you are using FortiClient with EMS license try to disable Application firewall, SSL/HTTPS inspection or webfilter, additionally make sure that Lenovo drivers are up to date.

 

    Thierry_Rousselin
    Thierry_Rousselin
    New Member
    July 8, 2025

    Hello, sorry for the English in advance. We've had this problem in the past. In fact, it was our Trend antivirus that was causing problems with behaviour monitoring. You just need to exclude the various services.

    C:\Program Files\Fortinet\FortiClient\FortiWF.exe

    C:\Program Files\Fortinet\FortiClient\FortiClient.exe

    C:\Program Files\Fortinet\FortiClient\FortiESNAC.exe

    C:\Program Files\Fortinet\FortiClient\FortiVPN.exe

    C:\Program Files\Fortinet\FortiClient\FortiSettings.exe

    C:\Program Files\Fortinet\FortiClient\FortiGuardAgent.exe

    C:\Program Files\Fortinet\FortiClient\FortiTray.exe

    C:\Program Files\Fortinet\FortiClient\FortiSSLVPNDaemon.exe

    C:\Program Files\Fortinet\FortiClient\FortiProxy.exe

    Now we no longer have bluescreen, explorer that freezes, etc... I hope I've been able to help you :)

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