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CyberUser
CyberUser
Visitor III
January 26, 2024
Question

Forticlient VPN Window opening by itself

  • January 26, 2024
  • 2 replies
  • 3766 views

Good afternoon,

We have a problem with Forticlient VPN. The client is configured with ZTNA and EMS. Every time we suspend the notebook and turn it on again, the Forticlient window opens. We have tried reinstalling and installing older versions, but without success. Has anyone experienced something similar and would know what could be the reason?

Thank you in advance.

2 replies

dbu
Staff
dbu
Staff
January 27, 2024

Hi @CyberUser , 

Maybe you need to verify the windows startup list and see if your FortiClient is enabled to run owhen Windows stars.

    CyberUser
    CyberUserAuthor
    Visitor III
    January 29, 2024

    We cant disable the run when windows starts because we need ZTNA and EMS services.

    AEK
    SuperUser
    AEK
    SuperUser
    January 27, 2024

    Hi

    I think you mean FortiClient, not FortiClient VPN, right?

    As far as I remember this behaviour is managed from EMS policy side. It can be enabled or disabled by EMS admin only.

    AEK
      CyberUser
      CyberUserAuthor
      Visitor III
      January 29, 2024

      We cant disable the run when windows starts because we need ZTNA and EMS services. Thats is it.

      hbac
      Staff
      hbac
      Staff
      January 30, 2024

      Hi @CyberUser,

       

      Can you please clarify? First, you mentioned that the client is configured with ZTNA and EMS. But after, you mentioned that you need ZTNA and EMS services? 

       

      As AEK suggested, this can only be achieve on the EMS. 

       

      Regards, 

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