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Kapil86
New Member
November 23, 2022
Question

Forticlient VPN v. 7.07.0345

  • November 23, 2022
  • 4 replies
  • 4174 views

I have recently installed th Forticlient v. 7.07, and every time when i try open the app i am getting an error as "A Javascript error occured in the main process".  But if i open the App as Admin then Forticlient VPN is opening without any issue. 

 

Has anybody faced the same issue? if yes, what was the solution?

4 replies

Anthony_E
Staff
Staff
November 26, 2022

Hello Kapil86,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Best Regards
Sheikh
Staff
Staff
November 26, 2022

Hi Kapil,

 

It's not clear, what causing this issue but as  general pratice, did you try to uninstall, reboot and install again ?

How is the situation when you install an older version of Forticlient ?

Might be some other security products installed on your machine interferring e.g. Antivirus or IPS. Just check the logs of these products "if installed".

 

While doing some research, I found this Technical Tip, which might also helps in this case

 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-fix-the-A-JavaScript-Error-Occurred-in-the/ta-p/230823

 

regards,

 

Sheikh

If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.
enots
New Member
December 22, 2022

I ran in to this the other day and found that if I installed the latest C++ Redistributable's that fixed the issue.  

IT_Ahan2
Explorer
December 23, 2022

this problem is related to your system's user profile ..

 

Recreate the user profile and try again 

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