forticlient VPN stuck at installing drivers

Forum|Forum|2 years ago
January 17, 2024
2 replies
6830 views

FortiClient VPN is stuck at installing drivers and doesn't complete installation whatever time I give it

FortiClient

mle2802

Staff

Hi @ibn-mohey,

Did you have any antivirus turn on? Try to turn off and install again.

ibn-moheyAuthor

New Member

i don't, i have everything turned off I only turn it on when downloading from outsource

ibn-moheyAuthor

New Member

more into it in drivers menu i got
Windows is still setting up the class configuration for this device. (Code 56)

doug_davidson

New Member

I am having the same issue. Users had no problems running 7.0.7, but some user upgraded to 7.0.11 are having the 98% issue and on the install it just hangs for a very long time installing drivers. When looking at Device Manager, it has both VPN adapters listed, but they have and exclamation point and when I look at the driver properties, it only lists ftvnic.sys. If I look at a working machine it has that driver and also has Fortideviceguard.sys listed.

Sign up

Login with SSO

Login to the community

Login with SSO