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WinIT3264
New Member
August 23, 2016
Solved

Forticlient VPN stuck at 98% WIN10

  • August 23, 2016
  • 3 replies
  • 121207 views
Dear all, on a Windows 10 machine Forticlient VPN sometimes works and sometimes get's stuck at 98%. The progress window stops at 98% and simply returns to the login screen. This is different from other posts. Since the Windows 10 machine is located at a remote spot, I cannot simply go there and try the not-always-working WAN port workarounds or reboot the machine. We always use the newest Forticlient installer. What to do? We run FortiOS 4.0.4 on a FG310B. Any help appriciated.
    Best answer by neonbit

    I've had the same issues multiple of times. I've recently upgraded FortiClient to 5.4.2 and haven't had to reboot my PC since (been installed for about a week), fingers crossed it will be good from now on!

    3 replies

    ViTAR
    New Member
    August 24, 2016

    No solution, but similar behavior, when I disconnect smart phone from USB port, FortiClient immediately disconnects, when trying to reconnect stops at 98% and returns to login screen. Continues to work only after reboot.

    WinIT3264
    WinIT3264Author
    New Member
    August 29, 2016

    Seems everyone is asleep here in this forum. Pity.

    Alby23
    New Member
    August 30, 2016

    Try this, even if Windows 10 is not listed: http://kb.fortinet.com/kb....do?externalID=FD36630

    ViTAR
    New Member
    August 30, 2016

    It is a very known solution for 98%.

    Hope it will help for OP.

    But it does not help in case of smart phone disconnecting from USB (Samsung Galaxy).

    steckels
    New Member
    November 27, 2016

    We are experiencing the same issue, but only intermittently on Windows 10 with Forticlient version 5.4.1.0804, connected to EMS server. Rebooting the PC solves the problem for us as well, but this is somewhat of an annoyance. I have not yet collected logs or contacted support.