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edenbensal
Visitor III
March 7, 2022
Solved

forticlient VPN on MacOS 10.14.6 white blank screen

  • March 7, 2022
  • 3 replies
  • 32733 views

I've installed forticlient VPN client and opened the app and got white blank screen

mac mini 2012

macos 10.14.6

Untitled.png

Best answer by alif

Hi @jfontc,

 

You can download the previous versions from Fortinet support portal.

https://support.fortinet.com/

 

If you are unable to access it, you can reinstall the older version and disable auto-updates.

3 replies

alif
Staff
Staff
March 11, 2022

Hi @edenbensal

 

Have you tried to reboot the laptop after FCT installation?

If this doesn't help, please remove and reinstall the FCT again.

 

As per FCT 7.0.3 release notes, the following OS are supported:

  • macOS Monterey (version 12)
  • macOS Big Sur (version 11)
  • macOS Catalina (version 10.15)

https://docs.fortinet.com/document/forticlient/7.0.3/macos-release-notes/471180/product-integration-and-support

edenbensal
Visitor III
March 16, 2022

i've tried to reboot and even reinstall but it doesn't helped.

finally i've upgraded to macos 10.15.7 and it worked fine.

thank

Gonzales
New Member
March 15, 2022

Did you ever find a solution?  We have the same issue with one of our Macbooks.

alif
Staff
alifAnswer
Staff
June 27, 2022

Hi @jfontc,

 

You can download the previous versions from Fortinet support portal.

https://support.fortinet.com/

 

If you are unable to access it, you can reinstall the older version and disable auto-updates.

sazzad86
New Member
March 14, 2023

Any solutions :( 

Same problem

Client v 7.07.0425 and

Mac OS Version 13.2.1 (22D68)
our ems v 7.0.7 build 0398