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IsupP
New Member
February 18, 2025
Solved

FortiClient VPN on iPhone

  • February 18, 2025
  • 1 reply
  • 837 views

Hello,

I'm trying to connect with iPhone on a tunnel SSLVPN (with MS SSO configured) and the FortiClient VPN app on device says:

"The network connection was lost."

The same SSLVPN tunnel works fine from an Android device.

How can I resolve ?

Regards,
Leandro

Best answer by MZBZ

Maybe collecting logs from a working and not working endpoint and comparing them?!
https://community.fortinet.com/t5/FortiClient/Troubleshooting-Tip-Collecting-logs-for-addressing-VPN/ta-p/362101

 

1 reply

MZBZ
Staff
MZBZAnswer
Staff
February 19, 2025

Maybe collecting logs from a working and not working endpoint and comparing them?!
https://community.fortinet.com/t5/FortiClient/Troubleshooting-Tip-Collecting-logs-for-addressing-VPN/ta-p/362101