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Forticlient VPN on Android 8 not working

Forum|Forum|8 years ago
March 16, 2018
8 replies
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Hello

I am having a Samsung Galaxy S9+ with Android 8 and FortiClient VPN app is not working properly. Immediately after connecting I get disconnected again. On other phones it is working fine. Do any others have problems with Android 8, or have a solution for my problem?

thx for help!

Best answer by pablitobin

Guys,

There is a new forticlient version. I have it. It will be release in summer.

FortiClient-v500-build0177-release.apk

I cant upload here. If someone need it, just ask me and i can send it by email. 13Mb.

Itguy

New Member

Given the poor usability and stability of Android FortiClient, I doubt they will fix it anytime soon.

asikurt66

New Member

my phone samsung galaxy s9 plus got the same problem bendede fix it as soon as the following problem

xis_one

New Member

Any news on this?

skyllasAuthor

New Member

still not working. Very disappointing support from fortinet on this. also a various reviews in play store about this issue

nshawky

New Member

Any update regarding this issue?

i have the same issue with my Samsung Galaxy S9+ with Android 8.0.0

I tried the samsung Galaxy S8 with Android 8.0.0 and it works fine.

lacoh

New Member

I have same problem. Not working on Samsung Galaxy S9, S9+. On S8 with Android 8.0 works. I'am using SSL.

Please repair it, it's very important for us!

It's here over month, still nothing from Fortinet?

eyeSome

New Member

I'm a bit confused that it's working on S8 with Oreo but not on S9 with Oreo?! Where is the difference?

pascalmic

New Member

I have the same issue on a s9 whereas it works fine on a s8. This is ridiculous!

morleyc

New Member

Same with me, S9+ with known working credentials (workstation does not disconnect), logged in OK disconnects are a few seconds.

Any ideas? I have the firewall product under support, can i open a support case for this?

johannes2912

New Member

Has anyone found a solution yet? Does ist work when you IPsec instead of SSL-VPN?

Fortinet please Fix this. Our Management has always the latest Phones and now i have to tell them that the new Firewalls are not working for them on their new phones. They will not be happy.

morleyc

New Member

Upgraded to fortios 6, and upgraded Samsung s9+ to latest released update... still the same issue as before. Left a review along with many others on the app store. So fortinet not care or not read these forums? If I raise a tac case what is the chance it will be fobbed off as my phone (which yes it could he an android issue I appreciate) I just need a definitive answer. Vpn works fine on windows without any issue