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IntegraONE
New Member
February 6, 2025
Solved

FortiClient VPN new install with Mac OS 15.3

  • February 6, 2025
  • 8 replies
  • 10046 views

We can install any version of FortiClient VPN on brand new Macbook (15.3 Sequoia).
Problem lies in the new MAC security layer in the OS.  Creating a connection then clicking on Connect produces an error: "To connect to the VPN with FortiClient, open Security & Privacy Settings and allow the system software from FortiTray".

Problem is that option is NO longer available is the new Mac OS versions.
Called Apple to confirm this is a  issue, and they report the section of the security applet has been removed and will not come back. 
See screenshot.

Security Prompt gone.png

 
Will there be a newer build to accommodate for this new Security Change is MAC OS?
The version shown here is the latest 7.4.2.1717

Thanks!
Brett Flagg
IntegraONE

8 replies

funkylicious
SuperUser
SuperUser
February 6, 2025
Mosherxx
New Member
February 7, 2025

Hi, the mentioned solution is not working for me. I have macOS Sequia 15.3 and Forticlient 7.4.2.
I have Cisco VPN as well for a different company on my laptop as well. When I try to connect to Forticlient vpn it gives this error: Screenshot 2025-02-07 at 17.21.59.png

There is no notification to allow anything and nothin shows Forticlient needing an approval:

 

Screenshot 2025-02-07 at 17.22.19.png

Inside General - Login Items and Extensions - Network Extensions. You can see I have no FortiTray.app what I can enable. I used Forticlient dmg (7.4) provided by official source and also our local IT provided an older dmg (7.2) to try. No luck with any of those.

 

Screenshot 2025-02-07 at 17.23.11.png

 

Please suggest a solution as I am fully blocked from working within our network.

 

Regards,

Mark

funkylicious
SuperUser
SuperUser
February 7, 2025

can you check from terminal, systemextensionsctl list | grep fortinet . if it returns anything ?

e.g. * * AH4XFXJ7DK com.fortinet.forticlient.macos.vpn.nwextension (7.4.1/1716) vpnprovider [activated enabled]

 

also, check in Privacy & Security > Full disk access if FortiClient is enabled, also fctservctl2 .

see, https://docs.fortinet.com/document/forticlient/7.4.0/macos-release-notes/223986/special-notices ,Enabling full disk access

"jack of all trades, master of none"
IntegraONE
New Member
February 6, 2025

Spot ON!!

Thank you!

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