FortiClient VPN IPSEC gives an error and does not work on Ubuntu 22.04LTS

Forum|Forum|1 year ago
October 30, 2024
10 replies
6407 views

I am trying to use FortiClient VPN 7.4 on Ubuntu 22.04LTS OS. IPSEC connection gives an error and does not work. I tried to search for the error but could not find solution.

Error is:

On CLI: Error occurred in handler for 'keytar.setPassword': [Error: Unknown or unsupported transport “disabled” for address “disabled:”]

On GUI: Failed to connect to VPN tunnel. Please try again. Details - Error: Error invoking remote method 'keytar.setPassword': Error: Unknown or unsupported transport “disabled” for address “disabled:”

errorSS errorSS

adambomb1219

SuperUser

Did you follow this guide exactly? https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-install-FortiClient-on-Ubuntu-22-04-LTS/ta-p/217162

yasincesurAuthor

New Member

I installed again following the installation guide you shared and when I try it again error is changed.

Now error is:

Error occurred in handler for 'keytar.setPassword': [Error: Error calling StartServiceByName for org.freedesktop.secrets: Failed to activate service 'org.freedesktop.secrets': timed out (service_start_timeout=120000ms)]

btan

Staff & Editor

I presume you are a Fortinet customer (purchased any Fortinet product) and able to login to support.fortinet.com

Just follow the guide step1 to get the free version installer:
https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-install-FortiClient-on-Ubuntu-22-04-LTS/ta-p/217162

yasincesurAuthor

New Member

I am not a Fortinet customer, I was just needed to use Forticlient VPN free version. I just checked the current version I have and it is also free one. So issue is also permanent on free version. Screenshot from 2024-10-31 09-10-00.png