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Forticlient VPN ARM processer

Forum|Forum|2 years ago
June 10, 2024
170 replies
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Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

Best answer by rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integration-and-support

2025-03-21 12 54 52.jpg

Edit: step-by-step instructions on how to download forticlient

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-installer/ta-p/197679

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Show previous replies

morib

New Member

Hi @rtanagras ,

could you send me a link to the ARM app installer?
Thanks

Sheet-Strength52

Explorer

I'm also in the same boat, would greatly appreciate if someone could DM me the ARM installer and the remover as well. Thanks in advance for any help.

RodolfoR

Explorer

Hello @rtanagras . Please could you send me the ARM installer too.

Gsao20

New Member

@rtanagras Please send me the installer version 7.4.3. I really need it. Thank you very much!

janvandersypt

Explorer II

@rtanagras Would love to receive the installer too :)

frustrated_user

Explorer

How to get Forticlient VPN ARM64:

Windows

Download from the main page as usual clicking on Windows. It will download "FortiClientVPNInstaller.exe". On your browser downloads window/tab, copy the download link.

Paste it on the address box and before hitting enter, add "_arm64" before the ".exe", so it will read "FortiClientVPNInstaller_arm64.exe".

For Linux, it's basically the same process, just swap "x86_64" for "aarch64" on the URL of the DEB or RPM version.

Instead of making the software easy to download and use, fortinet keep adding walls. Users have to download the installer from suspicious links, like something forbidden, thus making it super simple for someone to distribute a false installer with malware inside.

MichaelS11

Explorer II

Thanks heaps frustrated_user :)

It worked for me. The ARM64 VPN only client is now installed and is working on M3 Macbook Pro with VMWare Fusion 13.5 and Windows 11.

frustrated_user

Explorer

Great! Same here, working perfectly on Win11 inside VMWare Fusion, and on Linux on UTM.

JLPM

Explorer II

I have a Surface Copilot laptop; I could successfully download the ARM installer using @frustrated_user instructions.

However, when I try to install it, I get the following error: "FortiClient VPN Setup Wizard ended prematurely". Any help on how to solve it will be appreciated! Thank you :)

MichaelS11

Explorer II

You probably downloaded the x64 client and just renamed it to arm64. Not all browsers seem to give you the option to get the download link. I don't like giving links as it's bad practice, but below is the link. Please check link before you copy and paste them. Check the domain is legit, eg fortinet.com - Type it out if you need to. And check the digital signature in the file properties.

https://filestore.fortinet.com/forticlient/downloads/FortiClientVPNInstaller_arm64.exe

MD5 hash of FortiClientVPNInstaller_arm64.exe:
f4737d9292fb3cb60a070874e479bfe4

SHA1 hash of FortiClientVPNInstaller_arm64.exe:
1989758a9753b07595acbf5f7008b84c854e5b1d

JLPM

Explorer II

Thank you for your reply!

I tried using your link, but I still get the same error. I think I was using the correct ARM installer because the file size matches, but it's different from the x86 one.

Maybe I am getting this error because I tried to install the x86 some months ago and left some files corrupted. I also tried to run the FCRemover tool (which I found online, but I don't have access to the support portal's latest version). But it is still not working :(

rvba

Visitor III

Could someone share the checksum code (MD5 and SHA-512) for the firmware image "FortiClientVPNSetup_7.4.3.1790_ARM64.exe"?

MichaelS11

Explorer II

edited my post with the checksums.

Nk2C2

Visitor III

Any update for surface?

capricorne

Explorer

Work for Surface 11 Pro!

As said you have to :

- get the ARM installer

- lauch the ARM installer in a session with admin right

- go to the temp folder C:/{user}/AppData/Local/Temp/FCT_{....} and copy the ForticlientVPN.msi file on you desktop

- End the ARM installer

- Launch the ForticlientVPN.msi file, and go throught the install. (! from a admin account)

After this, the Forticlient VPN must be running in the taskbar, you can configure and save your profile.

Thanks to Nk2C2 for the help!

Brianwallace1969

New Member

Hi!  I need help please please  Can you send me the 1. ARM Installer  2. Forticlient Removal  I really appreciate your cooperation  Thank you very much

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