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Forticlient VPN ARM processer

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Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

rtanagrasAnswer

Staff & Editor

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integration-and-support

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Edit: step-by-step instructions on how to download forticlient

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-installer/ta-p/197679

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Show previous replies

SB12

New Member

Could somebody please send me a download link for this version? Unfortunately I cannot download it due to not having any product error. Thanks a lot!

rtanagras

Staff & Editor

hi @SB12 - please try the online installer and see if you can get the 7.4.3. here is the link https://www.fortinet.com/support/product-downloads to get it. just download the forticlient vpn-only

VincenzoG

New Member

Same for me. I'm an external consultant and use the VPN-only client to connect to client NAS, so I don't have an active subscription. Please somebody can publish a link?

rtanagras

Staff & Editor

hi @VincenzoG - please download the forticlient vpn-only from here and check if it is 7.4.3 https://www.fortinet.com/support/product-downloads

VincenzoG

New Member

Hello, I downloaded the vpn-only client, but when installing the following error appears. I should be the x86 version....

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MZBZ

Staff

The released version of FortiClient for ARM (7.4.3) does NOT include all the features of the Windows version. An updated document will be released next week which includes list of features currently implemented. Other features will be gradually included in the ARM version in next versions.

MZBZ

Staff

ARM-based processor support is in beta. As such, for ARM-based processors, FortiClient supports a limited feature set as follows:

Fortinet Security Fabric agent (connection to EMS and Telemetry)
Remote Access (IPsec and SSL VPN)
Web Filter
Vulnerability Scan

https://docs.fortinet.com/document/forticlient/7.4.3/administration-guide/646779/installation-requirements

Nk2C2

Visitor III

Hi @rtanagras would you be able to share a link to download version 7.4.3 for testing? It's been really tough because I can't remote into my work network at all. If it works, I’ll let my IT team know so they can proceed with the version upgrade.

Thanks!