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aspnovac
New Member
June 10, 2024
Solved

Forticlient VPN ARM processer

  • June 10, 2024
  • 63 replies
  • 130228 views

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

Best answer by rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integration-and-support

 

2025-03-21 12 54 52.jpg


Edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-installer/ta-p/197679

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

63 replies

rogermeier
Explorer II
September 26, 2024

can someone from fortinet please say when an ARM version will be available. Next week? next month? Next year?

peterzosiak
Visitor III
September 27, 2024

Yeah, some official roadmap would be very useful because currently it is big blocker, literally showstopper for using FortiNet VPN at all. 

MarioS
New Member
September 29, 2024

The Store App is useless because there is no way to suppress IPv6 DNS usage for the vpn connection like you can in the Forti client.

rpatel
New Member
November 4, 2024

Any update on this?  I have a few users requesting the latest Surface Pro.  This is kind of sad that we don't already have this.  It makes it look bad on me that I suggested to the client to get a Fortinet Firewall.

imulade
Explorer
November 5, 2024

Fortigate support said to me - ARM support will release with 7.4.1. @29. October! This version released 5 days later & suprise - only for x64! Next answer from support - it will be supportet @7.4.2 -  expected first quarter of 2025! Thats not OK for me

philstar
New Member
November 25, 2024

Hello everyone,

I successfully installed the open-source client OpenConnect on Windows ARM64 and established a stable connection to FortiClient SSL VPN without any interruptions. You can download the client here:

Download OpenConnect VPN for Windows

adibou
Explorer
November 26, 2024

Thanx you !!!
Easier and works better than the Forti client. :)

fcolussi
Explorer
December 2, 2024

i'm interested too in knowing when the update with arm processor compatibility is going to be released. I hope soon.

lschnitzler
Explorer
December 9, 2024
 

I just made an account to say it’s really time for the client to be released for ARM processors!

lschnitzler
Explorer
December 9, 2024
I just made an account to say it’s really time for the client to be released for ARM processors!
Maedros
New Member
December 12, 2024

So I'd been having this problem for a while, what resolved it for me was setting a metric of 1 to the VPN adapter and 2 to the wifi/ethernet adapter. When looking at a route print I saw that both the local computer and the VPN network shared the same subnet and it was preferring the local range. Setting the metric prioritised the VPN's range and everything works now!