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E_rissia
New Member
February 8, 2025
Question

FortiClient VPN 7.2.3.0929 Login modal Not Appearing When Trying Connecting

  • February 8, 2025
  • 3 replies
  • 877 views

When attempting to connect via FortiClient VPN (version 7.2.3.0929), the input modal for login credentials will appear after pressing the "Connect" button. However after an update 3 days ago, it is not appearing as it normally does. The issue occurs immediately after clicking the Connect button.

Technical Details:
- FortiClient VPN version: 7.2.3.0929
- Operating System: [Windows 11, version 23H2]
FortiClient 

 

3 replies

funkylicious
SuperUser
SuperUser
February 8, 2025

Is FortiClient managed by a EMS instance ?

Also, is it a SSLVPN or IPsec profile used ?

The update in question was for Windows, I guess ?

"jack of all trades, master of none"
E_rissia
E_rissiaAuthor
New Member
February 9, 2025

 

The FortiClient installation is a standalone mode (not managed by an EMS instance). And it is configured to use SSL VPN for connectivity.
Actually there was no update. I have been using the 7.2.3.0929 for a while, and the last windows update was in January.

MZBZ
Staff
Staff
February 9, 2025

Try installing the latest Microsoft Visual C++ Redistributable Version and use the latest version of 7.2 or 7.4 branch.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version

 

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