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SebaRoz
SebaRoz
New Member
October 21, 2021
Question

FortiClient v1.0.1039 (Windows Store) - Timed Out

  • October 21, 2021
  • 1 reply
  • 1861 views

FortiClient v1.0.1039 (Windows Store) - Timed Out

I have Windows 11. I do not know why, FortiClient has stopped working - on each call I get a message: "The operation was returned because the timeout was exceeded".

 

Where to look for a reason? Any ideas?

    1 reply

    kgeorge
    Staff
    kgeorge
    Staff
    August 26, 2022

    Hello,

     

    This seems not to be an issue directly related to Fortinet.

    Upon checking on the Microsoft related articles, sounds like performing the Repair Upgrade resolves this issue.

     

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-repair-upgrade-in-windows-11/8099a5ae-8afc-406f-864d-8d13c3742d8d

     

    If Repair Upgrade does not fix, we suggest you to check with Microsoft Team once directly.

     

    If it is isolated that there is no issues on Windows 11 side, then it is recommended to open a TAC Support ticket using FortiClient EMS Serial Number to get support directly from FortiClient Team.

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