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New Member
May 15, 2026
Question

FortiClient Uninstalled in multiple Windows system

  • May 15, 2026
  • 2 replies
  • 60 views

Hi Folks,

I need an urgent solution; we have FortiGate proxy, Forti Authenticator, and FortiClient for SSO in our setup. To deploy FortiClient, we are using SCCM, not EMS. A few days back, we had an issue where FortiClient was uninstalled from many Windows systems-not all at once, but over 2-3 days-and more than 100 users complained. We engaged our SCCM and AD teams, and according to them, there was no trace in the system to identify what triggered the uninstallation. We have taken Fortinet help as well, but as it was not managed through EMS, they said it is not within Fortinet's scope either. However, later we asked the SCCM team to deploy FortiClient again on the affected users' systems and it's working, but we are left with the RCA. Can anybody please help if you have faced such an issue and how we can identify what triggedred the un-installation to prevent in the future.

FortiClient version - 6.0.9

2 replies

funkylicious
SuperUser
SuperUser
May 16, 2026

i would start searching for logs and events that might of triggered the uninstall locally on the compters.

as far as i know, forticlient in standalone mode doesnt take the action of removing by its self so something must of triggered it

"jack of all trades, master of none"
AKMAuthor
New Member
May 19, 2026

Thanks ​@funkylicious We are on it but concerning that it didn't happen on all users' same time but a few that’s why we are not able to link those. We checked the event viewer and Defender logs by help of internal team however nothing found. 

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