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fortiproblem
New Member
February 28, 2019
Question

forticlient uninstall

  • February 28, 2019
  • 2 replies
  • 3592 views

Hello,

We have had fortigate EMS in a test environment and one client installed. The server was uninstalled before the client did and i am now unable to uninstall the client. I was able to deregister the client in the console via the password but still shutdown and/or uninstall are unavailable.

Could someone provide me with the details on how to approach this?

Thanks, Bas

    2 replies

    SteveG
    New Member
    March 1, 2019

    Once the client is disconnected from EMS you can shut FortiClient down, so not sure why you're unable to do that. There is a specific FC Uninstaller app for Windows but I can't remember where you get it from, assuming it's the FN support page where you download the installers etc.

    DJRisq
    New Member
    March 1, 2019
    Did you try to "Unlock settings" first?
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