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SupportoSaas
SupportoSaas
New Member
November 16, 2023
Question

FortiClient - "Unable to setup vpn"

  • November 16, 2023
  • 5 replies
  • 2013 views
Greetings, through the wizard I am trying to create remote access to my Fortigate 30E with firmware 6.2.15. 
In the Remote to Local Policy field I receive the result Entry not found. 
Do you have any advice on this?
Errore FortiClient.png

 

 

5 replies

hbac
Staff
hbac
Staff
November 16, 2023

Hi @SupportoSaas,

 

Can you check the address object and make sure it is configured with right interface?

 

Regards, 

    adimailig
    Staff & Editor
    adimailig
    Staff & Editor
    November 17, 2023

    @SupportoSaas 

    I encountered this before and the issue was conflict on address object associated interface.
    Please check address object "test_range" or "test_split" and confirm if it is associated to your LAN interface. Much better if you remove associated interface for testing as well.

    Thank you.

      mle2802
      Staff
      mle2802
      Staff
      November 17, 2023

      Hi @SupportoSaas,

      It could be the duplicate address range and subnet. Can you please double check those information?

        SupportoSaas
        SupportoSaasAuthor
        New Member
        November 22, 2023

        I just carried out the checks you suggested and I don't notice any duplicate addresses or incorrectly associated interfaces. I show you the screens of the interfaces and addresses. Can you think of anything else?

        Interface.png

         

        Addresses.png

         

        Nchandan
        Staff
        Nchandan
        Staff
        November 22, 2023

        In such scenarios 

        Double-check each step in the wizard to ensure that you have provided the necessary information correctly. Pay attention to details like IP addresses, authentication settings, and routing options.

        Go to the VPN settings section manually and review the configurations. Make sure that the settings align with your requirements and that there are no conflicting configurations.

         

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