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ahmadhusain
ahmadhusain
New Member
May 22, 2018
Question

forticlient Stuck at 80%

  • May 22, 2018
  • 1 reply
  • 30438 views

i facing the issue when i try to connect the ssl vpn form the forticilent it showing me this error

"unable to logon to the server. your username or password may not be configured (-12)"

i have checked the username and password its correct 

Please help me regarding this issue

 

 

 

Thanks 

    1 reply

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    May 22, 2018

    Generally the user authentication is completed when it passed 48% mark. Something else must be causing to stop there. To figure it out, you need to run "diag debug app sslvpn -1" and try connecting it. If it always stops at the same point, it would tell you a hint what failed.

    ahmadhusain
    ahmadhusainAuthor
    New Member
    May 22, 2018

    i'm still getting same error after run the "diag debug app sslvpn -1" command on the fortigate 

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