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tomeks
tomeks
New Member
January 5, 2022
Question

FortiClient - SSLVPN problem with client certificates disappearing

  • January 5, 2022
  • 5 replies
  • 5580 views

We have FortiClient installed on about 50 devices with Android 10. Our configuration requires importing a client certificate. Unfortunately, every now and then, the certificates disappear from FortiClient and we have to re-import them to establish the connection. This happens approximately once every two weeks, at different times on different devices.

    5 replies

    amirelghoul
    amirelghoul
    Visitor III
    January 5, 2022

    Don't know

    yashwani
    Staff
    yashwani
    Staff
    January 5, 2022

    Do you mean importing certificate on Android or fortigate ?

     

    If it gets removed from the android client, Do you have any MDM solution installed on the adnroid client. 

    tomeks
    tomeksAuthor
    New Member
    January 5, 2022

    We import to forticlient. We have MDM FAMOC. https://famoc.com/

    yashwani
    Staff
    yashwani
    Staff
    January 5, 2022

    check if MDM is removing the untrusted or unknown certificates. 

    tomeks
    tomeksAuthor
    New Member
    January 5, 2022

    Thank you, I'll check it out. Does it really matter how the certificate is imported to FortiClient and not to Android?

    tomeks
    tomeksAuthor
    New Member
    February 7, 2022

    The manufacturer of MDM says it doesn't remove anything. After inserting the certificate into forticlient, can we remove the certificate from the device or does it still have to remain on the phone as a file?

    tomeks
    tomeksAuthor
    New Member
    February 16, 2022

    Can anyone help me with forti vpn client. I have 50 android devices and vpn client. Each of them loses their certificate once a week. So a few devices a day I get to re-upload the user certificate

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