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ben_browning
ben_browning
New Member
January 9, 2019
Question

Forticlient SSLVPN Prelogon issue

  • January 9, 2019
  • 3 replies
  • 14647 views

Unable to connect to VPN on windows 10 via prelogon, get an 628 error.

 

- Windows 10 1803

- Forticlient 6.0.4.0182

- Fortigate 301E Firewall

- LDAP authentication

- Connecting to VPN within windows is successful.

- Trying to connect to VPN before windows 10 logon ( just comes up with an error 628) 

 

Has anyone else experienced this? or have any advice on how to resolve?

    3 replies

    Atomizer
    Atomizer
    New Member
    January 10, 2019

    Hi,

     

    Just want to inform, we are seeing the exact same problem.

    FortiClient 6.0.4

    Fortigate 200E

    RADIUS Auth.

    VPN within windows is working flawless.

    We have a valid public certificate on the firewall.

     

    VPN before windows logon shows error 628.

    Atomizer
    Atomizer
    New Member
    January 10, 2019

    Im starting a support case tomorrow on this. And I'll inform here if I find a workaround.

     

    Please also do the same. Thanks.

    Synkrox
    Synkrox
    New Member
    March 8, 2019

    Atomizer wrote:

    Im starting a support case tomorrow on this. And I'll inform here if I find a workaround.

     

    Please also do the same. Thanks.

    Did you get anywhere with this? Seeing the same here.

    Chris

     

    jonb2501
    jonb2501
    New Member
    September 30, 2019

    I have a customer with the same issue. Uninstalled it, reinstalled, repaired it, no change.

    Has anyone opened a ticket with Fortinet and seen a workaround?

    FSC_TIC
    FSC_TIC
    New Member
    April 22, 2021

    After 1 week of trying vpn SSL connection before logging into Windows Domain and not succeeding even with the help of online chat with Fortinet. I realized that with IPSEC VPN it does work.
    I show the image.

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