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it21
it21
New Member
November 4, 2014
Solved

Forticlient SSL VPN does not work with MacOSX

  • November 4, 2014
  • 2 replies
  • 16743 views

We have a Fortigate 5.0 firewall and a VPN ssl Configuration, this vpn works with Windows without problems, but with macosx 10.7/8/9 we have trouble. After Client installation on the mac (5.2) we made the same config as in the windows client but when we try to connect we got an error,that there is not enough information for connect, please check User password or certificate.

On the mac console we saw these message

 

 04.11.14 11:41:18 [0x0-0x3c23c2].com.fortinet.FortiClientAgent[5679] klist: No credentials cache found while getting the ccache principal

 

 

But ridiculous ist, that on some Macclients it switched from work to not work, that means on some mac clients i could connect thru vpn, some minutes later we got an error message.

    Best answer by Mark_Oakton

    is the certificate fully trusted?

    2 replies

    Mark_Oakton
    Mark_OaktonAnswer
    New Member
    November 25, 2014

    is the certificate fully trusted?

    it21
    it21Author
    New Member
    December 1, 2014

    Hi folks,

    the problem is solved. The Problem was that  the  firewall runs out of memory and switched in conservation mode. So these was the effect  that sometime it works and a little later not.

    I checked the memory and found that the ipsengine use nearly 20 -30 % of the memory. After a firmware upgrade the engine now uses 5-10 % of memory

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