Skip to main content
jjensen
jjensen
New Member
September 21, 2015
Question

forticlient ssl vpn and windows XP

  • September 21, 2015
  • 2 replies
  • 25334 views

I'm trying to troubleshoot why a XP laptop will not work with the forticlient sll vpn or the website.  Whenever we attempt to log in the process fails at 80% with a "the -12 login error) or if from the website (Permission denied)

 

The same user account works with a windows 7 / 8 laptop.  So we know it's not the LDAP account but has to be something with the laptop (DARN XP)

 

We've trying to get a windows 7 one for the user but... in the mean time i'm trying to get the current laptop to work.  The Forticlient SSLVPN is v4.0.2300.

 

Any help is appreciated.

    2 replies

    rwpatterson
    rwpatterson
    New Member
    September 21, 2015

    Also important here is the FortiOS version.

    jjensen
    jjensenAuthor
    New Member
    September 21, 2015

    I was actually just thinking that was important.  It looks like the issue cropped up around the time I updated to 5.2.3.  Looking at the release notes.. the web doesn't support XP but the forticlient still does.. (assuming the installer is 2312) which i have no clue what version that means....

    rwpatterson
    rwpatterson
    New Member
    September 21, 2015

    From the following link (https://forum.fortinet.com/tm.aspx?m=97349) I see that version 4.4.2303 (the next one up) was available for versions 4.3.16 and 5.2.0. Since this version works for both, try moving to that. You'll more than likely find it under the downloads for the firmware versions posted.

     

    I believe that 4.0.2303 is synonymous with 4.4.2303.

    Terms & ConditionsAccessibility statement