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tbtl92
tbtl92
Explorer
October 31, 2023
Solved

Forticlient signature update X Fortimanager

  • October 31, 2023
  • 3 replies
  • 3203 views

Hi all,

Hope ur doing well. I need your help for my issue of updating Antivirus signature of Forticlient.

 

I have Forti client EMS server 7.2.1, and forticlient 7.0.9 deployed on different laptop etc…We have fortimanager 7.2.1 connected to Fortiguard throught proxy server.

 

I have configured profiles on EMS server for using fortimanager fort client signature update. I dont understand why but if i used port 80 or 443, forticlient deployed on laptop doesnt work.

 

My fortimanager is uptodate if i check fortiguard's version.

Capture d’écran 2023-10-31 181027.jpg

but its empty, i dont know if its normal  :

Capture d’écran 2023-10-31 183534.jpg

 

if i try signature update forticlient its failed.

 

There is no firewall for this forticlient, same LAN. Wireshark show me that for https configuration on fortimanager, BAD REQUEST, i dont know why its not working.

 

Capture d’écran 2023-10-31 182839.jpg

 

If you have an idea :)

Thanks a lot !

Best answer by tbtl92

Hi All, i solved my issue. First, HTTPS work cannot be used for signature update. Seconde, and i dont know why, i created another one policy for using PORT 80 and its OK.... very strange because its exactly the same policy ! thanks for you support 

3 replies

Anthony_E
Staff
Anthony_E
Staff
November 3, 2023

Hello tbtl92,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

    kcheng
    Staff & Editor
    kcheng
    Staff & Editor
    November 3, 2023

    Hi @tbtl92 

     

    Have you enabled serviceaccess fclupdates on your FortiManager interface?

    https://docs.fortinet.com/document/fortimanager/7.4.1/administration-guide/581288/configure-a-fortimanager-without-internet-connectivity-to-access-a-local-fortimanager-as-fds

     

    This would be required for FortiClient to be able to connect to FortiManager as local FDS.

      tbtl92
      tbtl92Author
      Explorer
      November 3, 2023

      Hi Kayzie, thanks a lot for your support, as u can see, its configured :( 

      Capture d’écran 2023-11-03 124702.jpg

      tbtl92
      tbtl92AuthorAnswer
      Explorer
      November 5, 2023

      Hi All, i solved my issue. First, HTTPS work cannot be used for signature update. Seconde, and i dont know why, i created another one policy for using PORT 80 and its OK.... very strange because its exactly the same policy ! thanks for you support 

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