Skip to main content
th0111
th0111
New Member
June 12, 2016
Solved

FortiClient registration failed

  • June 12, 2016
  • 1 reply
  • 15418 views

After Update of OS to 5.4.1 the Fotigate(800C) won't register forticlients anymore. Error message from Forticlient:  Forticlient is actively blocking this forticlient form registering. Endpoint Event: FortiClient registration failed due to version too low. VPN provision seams also to be lost from endpoint controll as wel. This is an very bad issue regarded to the fact that our company has lost endpoint control of several hundred client's.

 

Best Regard

Trond-Ove

    Best answer by ede_pfau

    In the Release Notes for FG firmware v5.4.1, it is stated that only FortiClient v5.4.1 is supported. FC v5.4.0 is just unsupported.

    1 reply

    rgreen83
    rgreen83
    New Member
    June 15, 2016

    Have the same problem here, forticlient version from website and gate on 5.4.1 give version too low error.

    William_Moore
    William_Moore
    New Member
    June 15, 2016

    From what I hear a 5.4.1 client should be coming out. The client version you have right now is 5.4.0 (if you got it off the website) so more than likely have to wait for that to come out.

    ede_pfau
    SuperUser
    ede_pfauAnswer
    SuperUser
    June 15, 2016

    In the Release Notes for FG firmware v5.4.1, it is stated that only FortiClient v5.4.1 is supported. FC v5.4.0 is just unsupported.

    Terms & ConditionsAccessibility statement