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TomS
New Member
July 29, 2014
Question

FortiClient receiving wrong profile

  • July 29, 2014
  • 3 replies
  • 5569 views
I' m running 5.2 on a 90D, and seem to be having trouble getting the right profile applied to the FortiClients. I have multiple profiles, assigned to machines by group. Looking in the FortiClient monitor, I can see machines which are in a group that should be assigned to a profile which are using the default profile. I can' t see any way to debug these though, either in the CLI or the web interface The only thing I can see that' s different is some are registered - On-Net, and some are Off-Net (though they' re all online, so I' m not sure what the difference is). Anyone got any advice. Thanks Tom.

    3 replies

    TomS
    TomSAuthor
    New Member
    August 1, 2014
    Known bug apparently. So that' s OK then...
    nicoco59
    New Member
    June 23, 2015

    Hi TomS,

     

    I have the same issue here. I'm using FSSO and FSSO is working perfectly. But I would like to assign different profile to different groups and I have an issue... All users are still using the default profile.. They are never switched to the correct profile..

     

    Did you find any info in order to debug ? 

     

         Record #38:
                  IP_Address = 172.16.40.130(38)
                  VDOM = root
                  Registration status: Forticlient registered
                  Online status: offline
                  FCC connection handle: 3982
                  FortiClient version: 5.0.10
                  AVDB version: 26.199
                  FortiClient app signature version: 6.656
                  FortiClient vulnerability scan engine version: 1.380
                  FortiClient feature version status: 0
                  FortiClient config dirty: 0:1:1
                  FortiClient KA interval dirty: 0
                  FortiClient Full KA interval dirty: 0
                  FortiClient server config: 2229b7b211a25d890de979fb8eb5c150::
                  FortiClient config: 2229b7b211a25d890de979fb8eb5c150
                  FortiClient iOS server mconf:
                  FortiClient iOS mconf:
                  FortiClient iOS server ipsec_vpn mconf:
                  FortiClient iOS ipsec_vpn mconf:
                  Endpoint Profile: default
                  Reg record pos: 37
                  Auth_AD_groups: Utilisa. du domaine+Proxy-Utilisateur+CERTSVC_DCOM_ACCESS+Utilisateurs
                  Auth_group:
                  Auth_user:
                  OS_Version: Microsoft Windows 7 , 64-bit Service Pack 1 (build 7601)
                  Host_Description: ThinkCentre M93 - Win7 x64 - Toto
                  Domain: xxxx
                  Last_Login_User: Toto
                  Host_Model:
                  Host_Manufacturer: LENOVO
                  CPU_Model: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
                  Memory_Size: 4096
                  Installed features: 55
                  Enabled features: 17

     

     

    But the user Toto should be on the group "Proxy" :

     

     

     

     

        edit "FSSO-PROXY-VPNIPSEC"
            set group-type fsso-service
            set member "CN=Proxy-VPNIPSEC,CN=Builtin,DC=domain,DC=fr"
        next

     

     

    FW1 # diagnose test authserver ldap LDAP-DOMAIN Toto password
    authenticate 'Toto' against 'LDAP-DOMAIN' succeeded!
    Group membership(s) - CN=Proxy-VPNIPSEC,CN=Builtin,DC=domain,DC=fr
                          CN=Proxy-Utilisateur,CN=Builtin,DC=domain,DC=fr
                          CN=Utilisa. du domaine,CN=Users,DC=domain,DC=fr

     

     

    Thanks and Best Regards,

     

    Nick

     

    TomS
    TomSAuthor
    New Member
    June 23, 2015

    I was told the issue was fixed in the 5.2 release a few months after I posted.

    It's not, as far as I can see.

     

    I have mostly worked around it by adding a profile for machines and a profile for users that do the same job (users mostly stick to a single machine here). One or other of the profiles normally picks them up, the default is right for about 75% of users anyway. Occasionally a machine will drop right out the bottom and end up with no config at all, but a refresh normally sorts that out. I had to figure this out myself, they don't suggest anything useful if you contact support.

     

    I've given up on Fortigate support for anything that's not mission critical. Even then the support is very slow and don't really do anything except tell you to wait for the next release, which may or may not fix it. And they can't tell you when it will be. Oh, and they'll give you a bug number you can't look up. and which won't appear in the release notes.