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dschroed
dschroed
New Member
May 7, 2018
Question

FortiClient Real Time Protection

  • May 7, 2018
  • 3 replies
  • 10724 views

I'm setting up a forticlient enterprise management server and the forticlient agents on the computer show real time protection is disabled.  The correct profile is assigned to the group and the Scan Files as They Are Downloaded or Copied to My System option is enabled on the profile.  Any suggestions why real time protection wont enable?

3 replies

jcarroll
jcarroll
New Member
March 5, 2020

I am having the same issue.  What is the solution?

SahilTalwar
SahilTalwar
New Member
March 6, 2020

Try this:-

1. Verify the endpoint profile pushed to the clients

2. Under the specific endpoint profiles, disable the malware protection and save the settings.

3. After few minutes(~3-4mins) enabled the malware protection and save the settings again.

4. check the endpoints for updated settings applied.

 

Cheers!

    creno
    creno
    New Member
    November 16, 2021

    i ran into this problem last year - the problem with real time protection not enabling is due to the system's WMI seeing a previous antivirus installed. We removed Avast from several machines to install FortiClient and after hours of troubleshooting, the Windows WMI just needed to be cleared via powershell to show only Windows Defender as its antivirus. Uninstall and reinstall FortiClient after this and real time protection will enable. 

      selb609
      selb609
      New Member
      July 26, 2024

      Just will left it here.

      Powershell as admin, start the command, then reboot.

       

      Get-WmiObject -Namespace root\SecurityCenter2 -Class AntiVirusProduct | Where-Object { $_.displayName -ne "Windows Defender"} | Where-Object { $_.displayName -ne "FortiClient"} | ForEach-Object{$_.Delete()}

       

      That command remove from SecurityCenter2 all AV , exept WindowsDefender and FortiClient.

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