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DJninjaNZ
DJninjaNZ
Explorer
September 21, 2022
Solved

FortiClient - PSK lost

  • September 21, 2022
  • 3 replies
  • 2327 views

Hi Fortinet Community

 

v6.4.9 -  #fortigate

v6.4.8 -  FortiManager 

 

We have had a FortiClient set up in the past which we have lost the PSK to as it appears to have been manually changed and not recorded. We have a backup conf of the VPN to re-apply so it can still be used (1 connection), but this does not work for clients with multiple VPN connections.

 

Is there a way to recover this key or will we need to resort to resetting it?

 

Thanks

 

#forticlient

 

 

 

 

 

Best answer by kgeorge

Hello,

 

Greetings!

 

Unfortunately, there is no option/way to recover the lost PSK key. They need to be manually re-entered on both the sides.

 

Have a nice day.

Cheers!

3 replies

kgeorge
Staff
kgeorgeAnswer
Staff
September 22, 2022

Hello,

 

Greetings!

 

Unfortunately, there is no option/way to recover the lost PSK key. They need to be manually re-entered on both the sides.

 

Have a nice day.

Cheers!

    DJninjaNZ
    DJninjaNZAuthor
    Explorer
    September 22, 2022

    Thank you Klint, that is the confirmation I needed

    gt57
    gt57
    Visitor III
    September 9, 2024

    You can copy the ENC key to a PSK of an SSID and view it there.

     

    How to recover the plain text version of ... - Fortinet Community

     

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