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Valgar
Valgar
New Member
September 8, 2017
Question

FortiClient Prompts to Reboot

  • September 8, 2017
  • 1 reply
  • 26375 views

My organization has recently deployed a FortiClient EMS and the FortiClient to a few hundred PC's. At what seems to be at random times on random machines the logged in user will be prompted for a reboot by the FortiClient. I need to suppress these prompts. I've created the necessary profiles and poured over the settings and have disabled anything that might prompt the user about anything, but the reboot prompt still happens on occasion.

    1 reply

    SteveG
    SteveG
    New Member
    September 13, 2017

    The only reason I've seen a reboot request is when a FortiClient installation profile is assigned to a PC. I'd check the FC logs as that should tell you why it's trying to reboot.

    Valgar
    ValgarAuthor
    New Member
    September 13, 2017

    I checked the logs and evidently the FortiClient is attempting to apply Windows patches. This shouldn't be happening as we're exclusively using the EMS/FortiClient for antivirus at this time. Vulnerability scan has been disabled from the time the client was deployed. I'm at a loss.

    SteveG
    SteveG
    New Member
    September 14, 2017

    Funny you should say that, I've got in work today and FortiClient on my laptop is prompting me to reboot in order to complete Vulnerability patching. However within EMS it's set to scan only, so have no idea what or why it's updated. Time to raise a new call with Fortinet!

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