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jik
New Member
April 28, 2025
Solved

FortiClient on SUSE does not work

  • April 28, 2025
  • 1 reply
  • 705 views

FortiClient 7.4.3.1736 has no reaction after set username, password and click on Connect. In forticlient-logs/confighandler.log are messages as:

20250428 16:00:13.520 TZ=+0200 [confighandler:EROR] decorators:52 Failed to send message to fortitray: runtime directory not found
20250428 16:00:13.644 TZ=+0200 [confighandler:EROR] decorators:52 Failed to send message to fortitray: runtime directory not found
20250428 16:00:30.087 TZ=+0200 [confighandler:EROR] about:105 Failed to get icdb metadata: i/o error: No such file or directory (os error 2)
20250428 16:00:31.506 TZ=+0200 [confighandler:EROR] about:105 Failed to get icdb metadata: i/o error: No such file or directory (os error 2)
20250428 16:00:57.295 TZ=+0200 [confighandler:EROR] antivirus:49 Failed to get total quarantine entry count: i/o error: No such file or directory (os error 2)
20250428 16:01:01.375 TZ=+0200 [confighandler:EROR] about:105 Failed to get icdb metadata: i/o error: No such file or directory (os error 2)
20250428 16:01:29.674 TZ=+0200 [confighandler:EROR] decorators:52 Failed to send message to fortitray: runtime directory not found
20250428 16:01:55.733 TZ=+0200 [confighandler:EROR] decorators:52 Failed to send message to fortitray: runtime directory not found

It looks that it needs some directory - what directory is it?

1 reply

AEK
SuperUser
AEKAnswer
SuperUser
April 28, 2025