Visitor III

Question

FortiClient om MacOs ventura 13.4.1

Forum|Forum|3 years ago
July 13, 2023
6 replies
4598 views

Hi, I have a new mac,
I downloaded the latest VPN version and I can't connect to the office, I think the software needs more permissions but in practice, I can't find what to allow WhatsApp Image 2023-07-13 at 13.46.03 (1).jpeg

FortiClient

msanjaypadma

Staff

Hi @natan ,

Could you please refer below article follow the same:
https://docs.fortinet.com/document/forticlient/7.0.2/macos-release-notes/223986/special-notices

Thanks,

Thanks, Mayur Padma

natanAuthor

Visitor III

My FC is 7.2.1 not 7.0.2.
Part of this list does not appear in macos

fcaptmon
fctservctl
fctservctl2
fmon
fmon2
FortiClient
FortiGuardAgent

msanjaypadma

Staff

Hi @natan ,

Ok, what about fortitray ? Did you allow?

And while connecting what is the error are you observing.

Thanks,

Thanks, Mayur Padma

natanAuthor

Visitor III

Yes, fortitray allowed. is there a way to check that it is really enabled?
I don't get an error, it says connecting.... and not moving forward

WhatsApp Image 2023-07-13 at 15.47.56.jpeg

idanieri

New Member

I have this same issue as you, it says connecting and nothing happens. Could you resolve it?

ASKL

New Member

Same here since last update. No fix ?

edit: Fixed with a clean install : https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-uninstall-FortiClient-on-macOS/ta-p/229617#:~:text=Launch%20Finder%2C%20open%20Applications%2C%20then,icon%2C%20and%20select%20Force%20Quit.&text=3)%20Launch%20Finder%2C%20select%20Applications,icon%2C%20select%20Move%20to%20Trash.

The 1st attempt didn't works.
The 2nd attempt, I did again a clean install and removed manually the VPN profile that was still there (System Preferences -> VPN -> VPN -> Remove/delete)
AS 2023-07-24 at 15.09.49.png

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