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RRochefort
New Member
November 10, 2022
Question

FortiClient macOS Ventura can't connect

  • November 10, 2022
  • 8 replies
  • 49770 views

I can't seem to connect using the free FortiClient using # macOS Ventura. When I get the popup below and I click "Open Security & Privacy Settings" it takes me to the "Appearance" pane, but when I got to Full Disk Access the FortiClient and fctservctl2 does have access. Has anyone solved this issue?

PopupPopupSystem SettingsSystem Settings

 

8 replies

distillednetwork
Explorer II
November 13, 2022

If you go to the Privacy and Security section, down at the bottom, do you have a security request for FortiTray still?  

 

You can also run the following in terminal:

 

systemextensionsctl list

 

and make sure that the com.fortinet.forticlient.macos.vpn.nwextension shows [activated enabled]

RRochefort
New Member
November 14, 2022

Thank you for the advice, but there isn't a request anywhere in System Settings, and it doesn't show up in the extension list using Terminal.

 

I'm guessing it's because macOS Ventura drastically changed the System Settings/Preferences.

distillednetwork
Explorer II
November 14, 2022

I am running FortiClient 7.0.7 on Ventura, so it should work.  You may want to uninstall and try to download and run the installer again.

hkabla
New Member
November 22, 2022

I have the same issue on a Macbook Pro running M1 chip.

It asks "To connect to a VPN with FortiClient, open Security & Privacy Settings and allow system software from FortiTray". Unfortunately, there is no FortiTray app installed after the installer made his job.

 

i've tried to authorize several other apps found in the Library folder and subfolder, with no more success. Any clue ?

Capture d’écran 2022-11-22 à 08.08.02.png

R2xman
New Member
November 25, 2022

I am having a similar lack of joy with a 2018 MacBook Pro running Ventura 13.0.1 plus the  Forticlient 7.0.7. Forticlient connects, but then Microsoft Remote Desktop 10.7.10(2028) cannot complete the connection. There are no other full disk access requests to switch on; fmon2 is not in the library. I've uninstalled Forticlient, manually combed through the / and ~ libraries and removed any other Fortinet and Forticlient traces, rebooted, and redownloaded and reinstalled Forticlient 7.0.7, no success. I found an old Forticlient 6.0 installer, and that does work, and MRD will connect. Any suggestions?- thanks

 
jberndt
New Member
March 9, 2023

Has anyone resolved this? I am having same exact issue. System preferences does not show "Allow" for extension.
2018 MacBook Pro i9 MacOS Ventura. Fresh install of Forticlient VPN.

I have tried uninstalled, reinstalling, rebooting, manually adding files to Full Disk Access, etc.

gegck
New Member
March 14, 2023

The option is there, it's just not as easy to find as it was before Ventura. Everyone keeps posting the Full Disk Access screen. Not what you need to fix this.

 

Go to Privacy & Security then look for a Security section. It's hard to spot as it follows the horrendously long list of Privacy items. In the Security Section you will find either a Details button or an Enable System Extensions... button but only when an extension is waiting to be approved. Click the button and a dialog box will open allowing you to Enable the Forti components.

 

If I recall correctly MacOS will only hold items waiting to be allowed here for 30 minutes. So if you come to this section and the button isn't visible, you will likely need to uninstall and re-install FortiClient and hunt down this well hidden button.

 

Raj13
New Member
July 24, 2023

how do you get this done on the mac Monterey?

GerardoR19
New Member
June 28, 2023

Hi RRochefort, did you find a solution to your problem? I have the exact same issue right now and I can't find any solutions on it.
I have made sure I turned on the full disk access, but I see people have mentioned allowing the FortiTray. The only place where I have seen FortiTray is in the VPN item, but for some reason i cannot turn it on, so I am stuck there right now.Screenshot 2023-06-28 at 1.24.30 PM.png

nedahejazi
Explorer II
November 26, 2025

I have exactly the same problem. Have you solved it?

gujuloos
New Member
June 30, 2023

Hi,

 

I have also run into this situation so if anyone has a solution, it would be most welcome. I have tried with multiple versions of Forticlient VPN (7.0.3, 7.0.8 and 7.2.0) and they all allow me to connect but then I have zero connectivity. I am on MacOS Ventura 13.4.1

Lucascordeiro
New Member
July 24, 2023

Estava com esse problema, tinha uma MacBook pro, ventura 13.0.1. e o fortclient 6.0 Como tinha um Mac sobrando, formatei e atualizei para versão 13.4.1 e instalei
Fortclient 7.0.8.03.8 no link: https://www.fortinet.com/support/product-downloads
baixei a versão: edição ZTNA
Fiz a configuração e fiz o acesso pela primeira vez, joga pras preferencias habilitei as opções e ele conectou, chegou a fechar túnel. 
Como a colaboradora fica de Home, vou efetuar a troca dela, e quando pegar  a maquina farei mais testes e coloco as observações aqui... 
Espero ter ajudado de alguma forma...

 

 

 

alexkar
New Member
October 1, 2024

That resolved my problem!

 

photo_2024-10-02_00-11-53.jpgphoto_2024-10-02_00-12-33.jpg