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romanr
romanr
New Member
January 29, 2009
Question

Forticlient & Lenovo Connection Manager

  • January 29, 2009
  • 4 replies
  • 3793 views
Hi, at one of our customers we expirence troubles on notebooks that have Forticlient and Lenovo Connection Manager installed... Not like bluescreen, but just connection comes up and then no access to the network... The profiles work perfectly on systems without that Lenovo thing... I think this might be a quiet common installation, so has anybody else seen that kind of troubles??? cheers.roman

    4 replies

    vanc
    vanc
    New Member
    January 29, 2009
    No sure exactly what the issue. One possible reason is the proxy in FortiClient. In 3.0, it does not support " TCP Segmentation Offloading" . It may interfere with Lenovo Connection Manager. You can manually turn off FortiProxy by using some registry hacks. Here is a KC article. http://kc.forticare.com/default.asp?SID=&Lang=1&id=1971. But it' s too old. With 3.0 MR6 or newer, you have to disable a driver called fortishield. 1) Launch a DOS prompt with administrator privileges. 2) Type in " net stop fortishield" 3) Launch regedit and change the registry key described in the KC, and then restart FortiClient. It may or may not help. If it doesn' t, please file a support ticket.
    romanr
    romanrAuthor
    New Member
    January 29, 2009
    Thanx vanc! we will give that a try! cheers.roman
    vanc
    vanc
    New Member
    January 29, 2009
    Forgot one step, and should be the first step. Stop FortiClient first before doing the registry hack. fortishield cannot be stopped when FortiClient is running.
    romanr
    romanrAuthor
    New Member
    February 9, 2009
    Hi, I just had one of those notebooks in my hands... There wasn' t even Fortishield enabled... Just the IPSec VPN part was actually installed! cheers.roman
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