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ProPartner
ProPartner
New Member
June 5, 2018
Question

FortiClient installation with FortiClientOnlineInstaller error

  • June 5, 2018
  • 1 reply
  • 11540 views

Hi,

 

the official Fortinet support could NOT help and refered me to the forum here. I have a few notebooks from Lenovo (V330) with Windows 10 Pro build 1709.

Installation with the OnlineInstaller downloaded from fortinet website doesn't work anymore, installation cancels always at "installing drivers" and rolls the whole installation back. I tried many things, I also looked up in device manager for virtual adapters, I looked in the registry but everything is clean and fine.

 

Maybe someone could help because I need forticlient on these notebooks. I hadn't problems installing forticlient in the past (until april 2018).

 

I have a logfile but I can't manage to upload it here, it has 1,22MB and zip files are not allowed.

 

 

Thomas

 

 

    1 reply

    SteveG
    SteveG
    New Member
    June 5, 2018

    Have you tried the full installer?

    ProPartner
    ProPartnerAuthor
    New Member
    June 5, 2018

    I only tried the FortinetOnlineInstaller.exe, this is the one you get from the internet, from fortinet support etc

     

    Is there a full setup without downloading installation files? Can you give me a link?

    SteveG
    SteveG
    New Member
    June 6, 2018

    You can download the full version from support.fortinet.com but you'll need an active maintenance contract on a piece of FortiNet hardware to login......

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