Forticlient installation fails due to other AV present

Forum|Forum|5 years ago
June 7, 2021
5 replies
6858 views

Hi, I must install Forticlient (to some reasons (coherence with Fortigate installed, use of VPN SSL, ...))

When i try to deploy v6.4 (or others versions below (6, 5.6,..)) error message appears each time which tells an other AV (Kaspersky) however right uninstalled.

Is exist a way to bypass this check by forti setup or correct this one or to investigate where forticlient find a trace of Kaspersky product, no references in registry/appdata/... CCleaner or others tools don't find anything ... It must be exist a file (dll or..) somewhere but where... ?

How corect this problem ?

Thank's for helping

Frederic

FC_conflict (2).jpg

FortiClient

r2d2r01Author

New Member

Up

Ladislav_O_

New Member

Use this command on target computer to show list of AV products:

wmic /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct get *

Use this command on target computer to remove AV information from system:

wmic /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct WHERE instanceGuid='{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}' DELETE

r2d2r01Author

New Member

Thank's for helping, i go to site on thursday and try this solution but i have an interogation betwwen wmic use and registry keys which have/are the same values .... Back to u whith result

Patrick_K

New Member

HFello Frederic, I had the same problem with a virus scanner from Trendmicro. Within a Command Prompt

List Antivirus Entries wmic /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct get * Remove old Entries wmic /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct WHERE instanceGuid='{GUID}' DELETE

Kind Regards

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