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srademan
srademan
New Member
December 3, 2019
Question

Forticlient install for ARM processors

  • December 3, 2019
  • 7 replies
  • 65639 views

I have purchased a new Microsoft Surface Pro X and the Forticlient agent and application will not install.  Can someone give me guidance on how to get it installed or if they are working on developing support for ARM processors?

    7 replies

    Kenundrum
    Kenundrum
    New Member
    December 3, 2019

    There is a windows store app that is compatible with ARM. It's pretty old and appears to only support VPN functionality.

     

      srademan
      srademanAuthor
      New Member
      December 3, 2019

      I have tried that but I don't see where I can Hide invalid cert warning.  Can you point me in the direction on how to get past that hurdle?

      srademan
      srademanAuthor
      New Member
      December 3, 2019

      I have figured it out and thank you for pointing me to that app again.

      searbet
      searbet
      New Member
      December 5, 2019

      srademan wrote:

      I have figured it out and thank you for pointing me to that app again.

      Would you mind sharing the fix?  We tried the Windows app but still have no luck with new Surface with ARM processor.

      bloooodorange
      bloooodorange
      New Member
      December 9, 2019

      searbet wrote:

      srademan wrote:

      I have figured it out and thank you for pointing me to that app again.

      Would you mind sharing the fix?  We tried the Windows app but still have no luck with new Surface with ARM processor.

      Hi,

       

      I would try to import your FortGate's default certifcate to the user's personal certificate store within Windows 10 MMC.

       

      Br,

      Martin

      dduncanbci
      dduncanbci
      New Member
      February 1, 2021

      Currently you can only use the extremely basic version from the Microsoft Store. I was able to install this version and get it working, though I would not suggest it for a long term solution. I have not been able to find documentation of them working on ARM support yet as we are also looking for full Forticlient support on the Surface Pro X.

        APEC_KY
        APEC_KY
        New Member
        April 29, 2022

        Certainly would be nice if the FortiClient app would install with a MS Surface Pro X in the year 2022.

        What is the point of paying fees for the FW and licenses.

        I see other posts that the FortiClient doesn't work with Apple's M1 chip either.

        Tsk tsk tsk tsk

          Alora65
          Alora65
          Explorer
          May 27, 2022

          Yes, I'm thinking about not using Forti any more...

            gagandeeps
            Staff
            gagandeeps
            Staff
            July 30, 2024

            Please refer to this link for using Forticlient for ARM-based Architecture.

            https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-Support-for-ARM-Architecture/ta-p/248361

             

            Alora65
            Alora65
            Explorer
            July 31, 2024

            Please, attach the link.

            techlogik
            techlogik
            New Member
            August 4, 2024

            From what I've seen if you can get the MS ARM store copy to work it is only with SSL VPN. I'm just going to run an OpenVPN server and not even think about Forticlient. Company is a joke. Only their cheap prices make their product attractive, rest is a dumpster fire. Only Checkpoint has a ARM client, but their midrange products are slimmed down trash Quantum. Nobody really makes a good firewall anymore. Or their prices, like Palo are a joke.

            cankaya07
            cankaya07
            Explorer II
            November 27, 2024

            is there anyone from trom the forti ? Is there a beta version or something ? We are writing from Nov 2024. i had to restart my surface pro tho connect my office. i cant use my saml authentication. i set my user for fortitoken but still getting an unstable oldies microsoft app. We really need your help guys ?

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