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Forticlient in Windows 10

Forum|Forum|11 years ago
January 4, 2015
27 replies
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Hello, I am testing Windows 10, but I can't seem to be able to connect to our FortiNet.

Forticlient gets stuch at 98% for a while, then disconnects. I have tried all solutions that worked for me in the past when I had the same problem in Windows 8.1, to no avail.

Is this being worked on?

Thanks,

Tanausu

Best answer by kolawale_FTNT

The upcoming FortiClient 5.2.4 release supports Windows 10. Both IPsec VPN and SSL VPN work correctly.

FortiClient 5.4.0 Beta 3 should also support Windows 10.

Show previous replies

fabiolourenzi

New Member

FortiClient 5.2.4 released.. I'm testing on my Windows 10 now.. What’s New in FortiClient (Windows) 5.2.4

The following is a list of new features in FortiClient (Windows) 5.2.4.

Windows 10 Support

OpenSSL Library

Quarantine Endpoint from FortiGate

Fábio Lourenzi

maxim

New Member

Yes it working now (may need temporally disable Windows Defender for first update/run).

stuberman

New Member

I just upgraded from Windows 7 64 bit to Windows 10 64 bit, then removed Forticlient 5.2.3 and installed 5.2.4 and everything is working well.

stuarto

New Member

Hey Stuart

where did you get the 5.2.4 version from - I have installed and uninstalled as many versions as I can find - hoping against hope that one of them will work with no result

midnightz

New Member

I'm having an issue where my SSL connections do not work via the forticlient but IPSec connections do. I've upgraded windows to 10 64bit and installed 5.2.4 on top of 5.2.3. I've used the fcremove.exe to clean up the installs, I've even scoured through regedit and wiped out all fortilcient entries, still no dice. I've opened a ticket with forinet and we ran diagnostics etc. Here's what the fortinet tech got (below). I really don't want to revert back to 8.1 but might have to if I don't find a fix. Anyone experience this and found a fix?

- Following an upgrade from windows 8 to windows 10, a host is no longer able to ping through any FGT via SSL VPN. - This is not happening on another machine that was upgraded so the issue is limited to the one PC. - It is still able to connect via IPsec. - Re: SSL you can connect and traffic is showing as flowing both directions. - Using a packet sniff we saw pings hitting and passing through the FGT but not returning using various IPs, on various FGTs including the interface IP. - We uninstalled FCT, ran FC remove, reinstalled FCT 5.2.4, restarted the PC no change.

Something tells me this is the fortissl adapter issue since the IPSec adapter works perfectly fine.

Chris_Lin_FTNT

Staff

midnightz, how did you install 5.2.4, upgrade or uninstall/re-install? did you ping an IP or FQDN?

midnightz

New Member

Chris.Lin wrote:
midnightz, how did you install 5.2.4, upgrade or uninstall/re-install? did you ping an IP or FQDN?

I ran the update to 5.2.4. Did not do a clean uninstall/re-install. I ping by IP and nothing. No icmp, no any kind of traffic.

Update:

Here is more tshooting i did. I actually reverted back my OS to 8.1. I uninstalled forticlient and then upgraded to windows 10 and then installed forticlient 5.2.4. Same issue exists. I can VPN to ipsec tunnels and it's working fine. When i connect to sslvpn, it connects but still cannot ping anything on the network. This all used to work fine before upgrade to windows 10 and client 5.2.4.

venkat1234

New Member

Software is very frustrating. Unfortunately been dealing with frustrating VPN connection for 1+ year, plenty of time lost. On Windows 10, I Can't uninstall, can't connect to office vpn.

Running 5.2.4.0650

After upgrading to Windows 10, uninstalled 5.2.3 version as it didn't work.

After install, connected to office VPN once and issue started soon after that session.

shutdown Forticlient permanently greyed out unlike in windows 8.1

Always see bogus message with "VPN Connection Failure"

VPN Connection failed. Please check your configuration....

(std message).

Absolutely no misconfiguration of preshared key, password.

Any help is appreciated!!.

Thanks

Venkatesh

Note: It wan't any better in Windows 8.1 constant vpn connection failure for most of the folks in my company, windows 7 was

better. They figured out a workaorund typing in incorrect password and getting failed message and then typing in correct password to get a sucessfull vpn connection.

kolawale_FTNT

Staff

midnightz, venkat1234,

Consider reporting these issues to Fortinet support: support.fortinet.com. It will offer an opportunity to review these issues with Support Engineers.

You can post your ticket number(s) here.