Skip to main content
ScottDanesi
ScottDanesi
New Member
July 11, 2013
Question

FortiClient Immediate Disconnects

  • July 11, 2013
  • 18 replies
  • 150157 views
Hello Group, I am having trouble with my FortiClient software. As soon as I connect to our VPN, the software says connected and then immediately says disconnected. My credentials are correct and others are able to access from other laptops without issues. My Environment Info: Client PC OS: Windows 8 FortiClient Version: 4.3.5.472 FortiNet Hardware: 200B Firmware Version: 5.0 SP3 I have tried to uninstall FortiClient and re-install with a system reboot in between without any luck. Has anyone seen this behavior before? Thank you very much,

    18 replies

    Show previous replies
    ScottDanesi
    ScottDanesiAuthor
    New Member
    October 29, 2013
    Hey Everyone, I wanted to give an update on the status of my issue. I recently upgraded to Windows 8.1 and this solved my immediate disconnect issue. I am not sure why this is the case, other than it may have reconfigured my network settings. Thank you for all the help. --Scott
    ScottDanesi
    ScottDanesiAuthor
    New Member
    March 25, 2014
    Hey Everyone, Look like I am back with the same problem, but I have a bit more information as to what caused this to break. As I said in the post before, I am on Windows 8.1 running the latest version of FortiClient v5.0.8.344. It was working great until I installed another SSL VPN Client (Junos Pulse). This installation went fine and the Pulse application worked as expected, but unfortunately, it broke FortiClient. I immediately uninstalled Junos Pulse hoping that it would fix the problem, but it did not. Here is the Debug log from FortiClient when I try to connect:
    3/25/2014 8:26:18 AM Debug VPN FortiSslvpn: 6284: fortissl_getstatus(40434) called 3/25/2014 8:26:22 AM Debug VPN FortiSslvpn: 5364: fortissl_disconnect() called 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: 5364: tunnel_close() called 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: 5364: sock_close() called:-1 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: SSL VPN Tunnel is Disconnected ********* 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: Broken pipe! Client is exited (2) - Disconnect. 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: 5364: fortissl_disconnect() called 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: Init:ConnectNamedPipe(): Wait(hEventOverLapped) OK. 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: before ConnectNamedPipe 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: Init:ConnectNamedPipe(): rc=0, err=997 3/25/2014 8:26:24 AM Debug VPN FortiSslvpn: _ReceiveMessage: (000003C0) 3/25/2014 8:26:26 AM Debug VPN FortiSslvpn: 5364: tunnel_close() called 3/25/2014 8:26:26 AM Debug VPN FortiSslvpn: 5364: sock_close() called:-1 3/25/2014 8:26:26 AM Debug VPN FortiSslvpn: SSL VPN Tunnel is Disconnected ********* 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() connectionName:Peloton VPN 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() cookie: 3j+rq3EgccHZYOB+WV65ynAutZ3nsRXd4NmwiXSWiUeIKCrUnaj6p6O0XnZuoOMG%0aH+OX9RUAwre6CHvJZoq22D6VlytbXYaYGvvfIb46wMzoCyOBc4PNvF5Ug+zqEFVk%0awpn9E+ZPVS/+aNv6DDxZDhEfvfgBqm8eLzyhDwagG5Q=%0a 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() hostname:vpn.pelotongroup.com port:443 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig(): reset split tunnel 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setconfig(): reset proxy 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_setversion() called:1 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: fortissl_connect() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: Resolve server ' vpn.pelotongroup.com(443)' = 207.180.7.86:443/[0000:0000:0000:0000:0000:0000:0000:0000]:0. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: Setting route to 207.180.7.86 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: on 172.22.95.247 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: get_interface_metric() called, local index:4 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: metric: 25 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: CreateIpForwardEntry(dest=5607b4cf mask=ffffffff next=f75f16ac) 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 5872: IPv4SetRouteToFgt(006E8510, 006E8550)=0 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 2940: ras_thread() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: tunnel_thread() called 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: * tunnel opened 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: SSL authentification using files: C:\Program Files (x86)\Fortinet\FortiClient\fortisslcacert.pem C:\Program Files (x86)\Fortinet\FortiClient\fortisslclient.crt C:\Program Files (x86)\Fortinet\FortiClient\fortisslclient.key 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: * SSL OK 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: * tunnel pending ... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: tunnel_start_to_fgt(006E8960) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: connecting tunnel (0) ... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: TunnelStart: Resolve ' vpn.pelotongroup.com(443)' = 207.180.7.86:443/[0000:0000:0000:0000:0000:0000:0000:0000]:0. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: connecting TCP ... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: TCP_NODELAY value:1 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: WSAConnect(1,0), r=-1, e=10035. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: Socket event signaled! 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: connecting SSL ... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: call back called! 3/25/2014 8:26:28 AM Debug VPN (repeated 1 times in last 0 sec) FortiSslvpn: 1340: call back called! 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: SSL connected 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoXmlConfig]... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: SslBlockingWrite(023D9660, 01DA7440, 256, 10000) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoXmlConfig]: GET remote/fortisslvpn_xml ... (send 256 of 256 bytes): GET /remote/fortisslvpn_xml HTTP/1.1 Host: sslvpn Cookie: SVPNCOOKIE=3j+rq3EgccHZYOB+WV65ynAutZ3nsRXd4NmwiXSWiUeIKCrUnaj6p6O0XnZuoOMG%0aH+OX9RUAwre6CHvJZoq22D6VlytbXYaYGvvfIb46wMzoCyOBc4PNvF5Ug+zqEFVk%0awpn9E+ZPVS/+aNv6DDxZDhEfvfgBqm8eLzyhDwagG5Q=%0a ---- . 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: SslBlockingRead(023D9660, 01DA5254, 8191, 10000) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoXmlConfig]: GET remote/fortisslvpn_xml ... (received 718 bytes): HTTP/1.1 200 OK Date: Tue, 25 Mar 2014 13:26:27 GMT Set-Cookie: SVPNCOOKIE=3j+rq3EgccHZYOB+WV65ynAutZ3nsRXd4NmwiXSWiUeIKCrUnaj6p6O0XnZuoOMG%0aH+OX9RUAwre6CHvJZoq22D6VlytbXYaYGvvfIb46wMzoCyOBc4PNvF5Ug+zqEFVk%0awpn9E+ZPVS/+aNv6DDxZDhEfvfgBqm8eLzyhDwagG5Q=%0a; path=/; secure; httponly Transfer-Encoding: chunked Content-Type: text/xml X-Frame-Options: SAMEORIGIN <?xml version=' 1.0' encoding=' utf-8' ?><sslvpn-tunnel v 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoXmlConfig]: Xml= <?xml version=' 1.0' encoding=' utf-8' ?><sslvpn-tunnel ver=' 1' ><fos platform=' FG200B' major=' 5' minor=' 00' mr_num=' 00' patch=' 6' build=' 0271' branch=' 271' /><client-config save-password=' off' keep-alive=' on' auto-connect=' on' /><ipv4><dns ip=' 10.0.1.16' /><dns ip=' 10.0.1.32' /></ipv4><idle-timeout val=' 300' /><auth-timeout val=' 0' /></sslvpn-tunnel> ---- 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoXmlConfig]: dnsSuffixes = 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoLicCheck]... 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: SslBlockingWrite(023D9660, 01DA7440, 714, 10000) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoLicCheck]: GET /remote/licensecheck ... (usr=sdanesi, send 714 of 714 bytes): GET /remote/licensecheck HTTP/1.1 Host: sslvpn Cookie: SVPNCOOKIE=3j+rq3EgccHZYOB+WV65ynAutZ3nsRXd4NmwiXSWiUeIKCrUnaj6p6O0XnZuoOMG%0aH+OX9RUAwre6CHvJZoq22D6VlytbXYaYGvvfIb46wMzoCyOBc4PNvF5Ug+zqEFVk%0awpn9E+ZPVS/+aNv6DDxZDhEfvfgBqm8eLzyhDwagG5Q=%0a FCC_License: 5645523D310A4643545645523D352E302E382E3334340A5549443D31334543303542443732343634434132424144363334464345444142433642460A49503D3137322E32322E38392E 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: SslBlockingRead(023D9660, 01DA4418, 8191, 10000) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoLicCheck]: GET /remote/licensecheck ... (received 601 bytes): HTTP/1.1 200 OK Date: Tue, 25 Mar 2014 13:26:27 GMT FCC_Status: 35 FCC_Message: 5645523d310a434f44453d300a Transfer-Encoding: chunked Content-Type: text/html X-Frame-Options: SAMEORIGIN <html> <head> <meta http-equiv=" Content-Type" content=" text/html; charset=utf-8" > <meta http-equiv=" Pragma" content=" no-cache" > <meta http-equiv=" cache-control" content=" no-cache" > <meta http-equiv=" cache-control" content=" must-rev 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: [DoLicCheck]: After DecodeLicenseResult(): s=35, r=0, message= 5645523d310a434f44453d300a VER=1 CODE=0 ---- 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: ===>send to login, ret=288 buf=GET /remote/sslvpn-tunnel?dns0=68.94.157.1&dns1=68.94.156.1 HTTP/1.1 Host: sslvpn Cookie: SVPNCOOKIE=3j+rq3EgccHZYOB+WV65ynAutZ3nsRXd4NmwiXSWiUeIKCrUnaj6p6O0XnZuoOMG%0aH+OX9RUAwre6CHvJZoq22D6VlytbXYaYGvvfIb46wMzoCyOBc4PNvF5Ug+zqEFVk%0awpn9E+ZPVS/+aNv6DDxZDhEfvfgBqm8eLzyhDwagG5Q=%0a 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 1340: info: ssl_connect -> Set XmlConfig OK. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 6936: WdcConfigDnsCacheServiceEnabled(0) called. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 2940: info: ras_loop(), XmlConfig OK. 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 6936: WdcConfigDnsCacheServiceEnabled(0): WdcsConfig=0 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 6936: DnsCacheServiceStartType = 4 3/25/2014 8:26:28 AM Debug VPN FortiSslvpn: 2940: RasSetEntryProperties enable default remote gateway 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: g_dwKeepRunningFlag = 0. 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2328: monitor_thread() called 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2328: register_route_change_event_ipv4() called 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5872: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5872: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 6284: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 5260: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: no active connection 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2940: Ras : dialing fortissl 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 1340: info: tunnel_start(006E8960) called. 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 1340: connecting tunnel (1) ... 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 1340: opening tunnel handle ... 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: entryname:fortissl 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: connection status:5 device name:PPPoP WAN Adapter device type:isdn 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent: 49 bytes recvd:0 frame sent:1 frame recvd:0 uptime:0 3/25/2014 8:26:29 AM Debug VPN FortiSslvpn: 2708: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:29 AM Debug Scheduler GUI change event 3/25/2014 8:26:29 AM Debug FortiProxy scheduler called us 3/25/2014 8:26:29 AM Debug Scheduler GUI change event 3/25/2014 8:26:29 AM Debug Scheduler handle_processtermination() called 3/25/2014 8:26:29 AM Debug Scheduler child process terminates normally 3/25/2014 8:26:29 AM Debug FortiProxy scheduler called us 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: entryname:fortissl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: connection status:5 device name:PPPoP WAN Adapter device type:isdn 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: bytes sent: 49 bytes recvd:0 frame sent:1 frame recvd:0 uptime:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: bytes sent:0 bytes recvd:0 [tunnel] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: entryname:fortissl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:731, retry 3/25/2014 8:26:30 AM Debug VPN (repeated 1 times in last 0 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:731, retry 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [poll_read] pending 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] set event mode: 33 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] wait for adapter 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] adapter read event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: handle_driver_read_event: in len:49 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: bytes sent:49 bytes recvd:0 [handle_driver_read_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [hdlc_encode] new version encoding:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: hdlc_encode: out len:51 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [from adapter] -----> 55 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] size = 55 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = 18 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [poll_recv_ssl] new version poll_recv_ssl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: size=18 tag=5050 SSL_CTL=4746 SSL_PPP=5050 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: Just read from ssl socket ===> size=18 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version tunnel_loop 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: hdlcin: 0 poswrite:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] added head:2258004 tail:2258012 current in buffer:14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] frame len: 2258012 2258006 12, 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] all processed 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: tmp:2254004 in len:14 out len: 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: 12 <------ [ TO ADAPATER ] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: write to adapter: try:12 real:12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: bytes sent:49 bytes recvd:12 [handle_ssl_sock_recv_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] empty buffer 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: temp:0 out len: 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: try to read again, partial data:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] sent ------> 55 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [poll_read] pending 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] wait for adapter 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl] return 0 bytes, exit, retry:2 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] adapter read event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: handle_driver_read_event: in len:14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: bytes sent:63 bytes recvd:12 [handle_driver_read_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [hdlc_encode] new version encoding:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: hdlc_encode: out len:16 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [from adapter] -----> 20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] size = 20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] sent ------> 20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [poll_read] pending 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] wait for adapter 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:731, retry 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = 20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [poll_recv_ssl] new version poll_recv_ssl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: size=20 tag=5050 SSL_CTL=4746 SSL_PPP=5050 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: Just read from ssl socket ===> size=20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version tunnel_loop 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: hdlcin: 2258004 poswrite:2258004 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] added head:2258004 tail:2258014 current in buffer:16 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] frame len: 2258014 2258006 14, 14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] all processed 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: tmp:2254004 in len:16 out len: 14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: 14 <------ [ TO ADAPATER ] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: write to adapter: try:14 real:14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: bytes sent:63 bytes recvd:26 [handle_ssl_sock_recv_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] empty buffer 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: temp:0 out len: 14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: try to read again, partial data:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl] return 0 bytes, exit, retry:2 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] adapter read event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: handle_driver_read_event: in len:41 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: bytes sent:104 bytes recvd:26 [handle_driver_read_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [hdlc_encode] new version encoding:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: hdlc_encode: out len:43 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [from adapter] -----> 47 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] size = 47 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] sent ------> 47 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [poll_read] pending 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] wait for adapter 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:731, retry 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = 45 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [poll_recv_ssl] new version poll_recv_ssl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: size=45 tag=5050 SSL_CTL=4746 SSL_PPP=5050 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: Just read from ssl socket ===> size=45 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version tunnel_loop 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: hdlcin: 2258004 poswrite:2258004 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] added head:2258004 tail:225802d current in buffer:41 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] frame len: 225802d 2258006 39, 39 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] all processed 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: tmp:2254004 in len:41 out len: 39 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: 39 <------ [ TO ADAPATER ] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: write to adapter: try:39 real:39 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: bytes sent:104 bytes recvd:65 [handle_ssl_sock_recv_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] empty buffer 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: temp:0 out len: 39 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: try to read again, partial data:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = 18 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [poll_recv_ssl] new version poll_recv_ssl 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: size=18 tag=5050 SSL_CTL=4746 SSL_PPP=5050 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: Just read from ssl socket ===> size=18 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version tunnel_loop 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: hdlcin: 2258004 poswrite:2258004 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] added head:2258004 tail:2258012 current in buffer:14 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] frame len: 2258012 2258006 12, 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] all processed 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: tmp:2254004 in len:14 out len: 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: 12 <------ [ TO ADAPATER ] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: write to adapter: try:12 real:12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: bytes sent:104 bytes recvd:77 [handle_ssl_sock_recv_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] new version decoding 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [hdlc_decode] empty buffer 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [loop] hdlc_decode: temp:0 out len: 12 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: try to read again, partial data:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl] return 0 bytes, exit, retry:3 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] socket event:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: finish handling [socket event] 0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6188: rasfunc error: 6:720 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] adapter read event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: handle_driver_read_event: in len:20 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: bytes sent:124 bytes recvd:77 [handle_driver_read_event] 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [hdlc_encode] new version encoding:1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: hdlc_encode: out len:22 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [from adapter] -----> 26 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] size = 26 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [SSL-OUT] sent ------> 26 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [poll_read] pending 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] wait for adapter 3/25/2014 8:26:31 AM Error VPN FortiSslvpn: 2940: Ras : connection to fortissl failed : 720:6:A connection to the remote computer could not be established. You might need to change the network settings for this connection. 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 2940: before calling RasHangUp() 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: wait for socket event timeout, try to do a read 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] buf size = 65540, ptr = 0, space = 65540 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [SSL-IN] len = -1 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl -> SSL_ERROR_WANT_READ 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: poll_recv_ssl return 0 bytes 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket] wait for socket event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver] adapter read event 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: driver request shutdown 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7584: [tunnel_loop_read_driver]thread exit 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket]stopping ... 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 7664: [tunnel_loop_read_socket]thread exit 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 2940: after RasHangUp() called 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 2940: RasGetConnectStatus result:6 count:0 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 2940: RAS thread terminated 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 2328: ras_thread quit 3/25/2014 8:26:31 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:31 AM Debug VPN (repeated 4 times in last 1 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 1340: tunnel_loop return 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 1340: tunnel closing ... 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 1340: tunnel_close() called 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 1340: sock_close() called:572 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 1340: ssl_close() called:37590624 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 2328: waiting for tunnel thread ... 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:32 AM Debug VPN (repeated 1 times in last 1 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:32 AM Debug ESNAC dwSilentReg false 3/25/2014 8:26:32 AM Debug ESNAC Start searching for FGT 3/25/2014 8:26:32 AM Debug ESNAC Socket connect failed 3/25/2014 8:26:32 AM Debug ESNAC 0.0.0.0 3/25/2014 8:26:32 AM Debug ESNAC Socket connect failed 3/25/2014 8:26:32 AM Debug ESNAC 0.0.0.0 3/25/2014 8:26:32 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:32 AM Debug VPN (repeated 2 times in last 0 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 1340: Tunnel thread terminated 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 2328: tunnel thread stopped 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 2328: tunnel_close() called 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 2328: sock_close() called:-1 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 2328: Monitor thread terminated 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:33 AM Debug VPN (repeated 1 times in last 1 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:33 AM Debug ESNAC Socket connect failed 3/25/2014 8:26:33 AM Debug ESNAC 172.22.95.247:8010 3/25/2014 8:26:33 AM Debug ESNAC Socket connect failed 3/25/2014 8:26:33 AM Debug ESNAC 0.0.0.0 3/25/2014 8:26:33 AM Debug ESNAC End searching for FGT 3/25/2014 8:26:33 AM Debug VPN FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:39 AM Debug VPN (repeated 33 times in last 6 sec) FortiSslvpn: 6284: RasGetProjectionInfo() failed:6, retry 3/25/2014 8:26:41 AM Notice VPN date=2014-03-25 time=08:26:40 type=traffic level=notice sessionid=27969592 hostname=SDANESI uid=13EC05BD72464CA2BAD634FCEDABC6BF devid=FCT8001906966945 fgtserial=N/A regip=N/A srcname=sslvpn srcip=N/A srcport=27969336 direction=outbound remoteip=vpn.pelotongroup.com remotename=N/A remoteport=27969208 url=N/A user=sdanesi proto=ssl rcvdbyte=0 sentbyte=0 utmaction=passthrough utmevent=vpn threat=connect vd=N/A 3/25/2014 8:26:41 AM Debug VPN FortiSslvpn: 2708: fortissl is not active 3/25/2014 8:26:41 AM Notice VPN date=2014-03-25 time=08:26:40 type=traffic level=notice sessionid=27969592 hostname=SDANESI uid=13EC05BD72464CA2BAD634FCEDABC6BF devid=FCT8001906966945 fgtserial=N/A regip=N/A srcname=sslvpn srcip=N/A srcport=27969336 direction=outbound remoteip=vpn.pelotongroup.com remotename=N/A remoteport=27969208 url=N/A user=sdanesi proto=ssl rcvdbyte=0 sentbyte=0 utmaction=passthrough utmevent=vpn threat=disconnect vd=N/A 3/25/2014 8:26:41 AM Debug Scheduler GUI change event 3/25/2014 8:26:41 AM Debug FortiProxy scheduler called us 3/25/2014 8:26:48 AM Debug VPN FortiSslvpn: 6284: fortissl_getstatus(40538) called
    Thank you, --Scott
    hodir
    hodir
    New Member
    March 31, 2015

    I had the exact same problem like Scott

    My Environment Info: Client PC OS: Windows 8 FortiClient Version: 5.2.3.0633 FortiNet Hardware: 100D Firmware Version: 5.2.2, build642

     

    Upgrading to Windows 8.1 Build 9600 resolve it.

    Before it had happened, I have uninstalled Checkpoint Secure Client. Obviously, add/remove different VPN causing this.

     

    Thanks,

    Alon

    emnoc
    emnoc
    New Member
    March 31, 2015

    I'm curious to what the fortigate debug shows when the disconnect occurs?

     

    diag debug app sslvpn -1

     

    hodir
    hodir
    New Member
    April 2, 2015

    Since now I'm not experiencing any disconnection, there's no much use to run the debug now, right?

    Had I known about it before upgrading to windows 8.1 I would have run it.

     

    Thanks,

    Alon

    johnpatrick_hadden
    johnpatrick_hadden
    New Member
    April 11, 2015

    I have this problem too.  Similiar system, and history - Windows 8.1, I have used Junos Pulse - (which without making enemies right away with fortinet i have to say seems like it is much more robust - never had these problems - which given the history on this forum seem to happen a lot on forticlient).

     

    Any thoughts on how to resolve this?

     

    JP

    dkwee
    dkwee
    New Member
    November 6, 2017

    Hi everyone. Apologies for reviving an old thread.... I'm running into the same exact issue with Windows 8.1. I've tried reinstalling FortiClient to no avail. My version is 5.6.0.1075 if that helps. Any help would be greatly appreciated.

     

    Thanks,

    johnpatrick_hadden
    johnpatrick_hadden
    New Member
    November 7, 2017

    Hey... 

    Afraid I don't have much useful advice to help....

     

    I did eventually get my computer connecting - although it was after I had had to (for other reasons) reset the computer and add a new user.  I think that there were some registry settings hiding away somewhere causing problems - but I don't know which ones.

     

    You might be able to get away with adding a new 'user' to the computer - at least that might allow you to troubleshoot...

     

    JP

    CP4401
    CP4401
    Explorer
    December 12, 2023

    Super old post, I know but, this still happens. The fix for us was to disable DTLS for that connection via EMS endpoint groups.

    Adnen
    Adnen
    Explorer
    December 12, 2023

    hello sir, 

    I'm facing the same issue where the DTLS was disabled, 
    I enable it to but still have the same issue, 
    what version of EMS and Forticlient you have please ? 

    CP4401
    CP4401
    Explorer
    December 12, 2023

    For clarification,

    When DTLS is enabled, we sometimes see the "FC gets to 98%, connects, then immediately disconnects in less than 5 seconds" problem.

    The solution was to disable DTLS for that connection, so it uses TLS.

    We do this via EMS Remote Access endpoint profiles and endpoint groups.

    FC is 7.0.9.

    EMS is 7.2.2.

    Ishwarpohani
    Ishwarpohani
    New Member
    January 7, 2024

    I am also facing the same issue. FortiClient connects successfully, but then it gets disconnected within a minute.

    Forti Client VPN Version : 7.0.9

    I tried on different networks and different PCs but same issue. Do anyone have idea?

    Adnen
    Adnen
    Explorer
    January 9, 2024

    Go for the Version 7.0.10 it correct the problems in that version, 

    or 7.2.3 it's working well too 

    Shibzz123
    Shibzz123
    New Member
    July 12, 2024

    This post was started in 2013, and it's surprising that we still don't have a proper resolution even in 2024. We're experiencing issues with FortiClient VPN disconnecting every 15-20 seconds for random users. Raised support tickets with the TAC team, and they've provided beta versions that work for a week, then problem reoccurs. Disabling DTLS didn't help us. If anyone has any solutions for this issue, we would greatly appreciate your assistance. We're using SAML authentication with M365 for sign-in.

    Terms & ConditionsAccessibility statement