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shahidaali
New Member
February 17, 2025
Question

FortiClient Free ssl failed at 10% on WIFI but connected with mobile network

  • February 17, 2025
  • 2 replies
  • 1099 views

My forticlient ssl connection fails at 10% but successfully connected through mobile network. It was working before but suddenly it stopped working. I tried to reinstalled but did not worked. Looking for some solution or suggestions.

Thanks

2 replies

AEK
SuperUser
SuperUser
February 18, 2025

When connected on WiFi, can you try telnet to the remote FGT on the VPN port?

Example:

telnet 1.2.3.4 10443

 

AEK
shahidaali
New Member
February 20, 2025

Have following error on WIFI: Connecting To {host}...Could not open connection to the host, on port 443: Connect failed

AEK
SuperUser
SuperUser
February 20, 2025

It means you can't reach the remote VPN IP:port from your WiFi network.

You should be able to connect once you fix it.

AEK
MZBZ
Staff
Staff
February 20, 2025

Perform packet capture on the client side and FortiGate WAN interface. Also collect logs and configs according to https://community.fortinet.com/t5/FortiClient/Troubleshooting-Tip-Collecting-logs-for-addressing-VPN/ta-p/362101

 

shahidaali
New Member
February 20, 2025

I don't have FortiGate, I am using Free FortiClient.