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Israeleo
Israeleo
Visitor III
September 14, 2022
Question

Forticlient EMS Cloud integrate with FortiAuthenticator

  • September 14, 2022
  • 2 replies
  • 2142 views

Hello everyone, everything good?

We integrated FortiAuthenticator with FortiClient EMS Cloud, enabled FortiClient Single Sign-On Mobility Agent in Forticlient and also in Authenticator.
What happens, that in some cases users log in to the domain and I am learning in fortiauthenticator via Eventlog Polling instead of forticlient, with that when the user switches from the wifi network to the wired network, the fortiauthenticator does not identify and the user loses the network access.
In other users I am learning correctly through forticlient. Has anyone ever had a similar problem?
Fortiauthenticator in version 6.4.4
ForticlientEms cloud 7.0.6
Forticlient us user 7.0.7

Thanks

2 replies

Anthony_E
Staff
Anthony_E
Staff
September 18, 2022

Hello Israeleo,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

    Anthony_E
    Staff
    Anthony_E
    Staff
    September 20, 2022

    Hello Israelo,

     

    I am still looking for an answer for your question.

     

    Could you please, meanwhile, try to update the version to your FortiAuthenticator with the version 7 and see if the issue is still here?

     

    Regards,

    Israeleo
    IsraeleoAuthor
    Visitor III
    September 21, 2022

    I have an open ticket on fortinet to see this case, they haven't asked to update yet. But they will probably ask.

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