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s_bender
s_bender
New Member
June 8, 2018
Question

FortiClient EMS 6.0 high CPU Load

  • June 8, 2018
  • 3 replies
  • 11001 views

Hello, everybody, I recently updated to FortiClient EMS 6.0.0 Build 0052. A few days ago I noticed in my monitoring system that since the update to the current FortiClient EMS version the CPU load is constantly around 50 - 55%. According to Windows Task Manager, the CPU load is caused by the Forticlient Enterprise Management Update Agent (FcmUpdateDeamon.exe) process. A restart of the service or a server restart will help to reduce the load at short notice. Unfortunately, the CPU load rises to over 50% after 2 hours at the latest and remains at this level.

    3 replies

    SteveG
    SteveG
    New Member
    June 8, 2018

    I have a test server running EMS 6.0.0 which has one FortiClient registered to it. This test server is also running a constant 50% CPU, it's "FortiClient EM Update Agent (32 bit)" that's using it all.

     

    Given this server is managing a single FC it must be a bug.

    Markus
    Markus
    New Member
    June 11, 2018

    Same here, small Instance with 4 managed FCs. 50-60% CPU load after upgrade to 6.0. Seems to be a bug.

    s_bender
    s_benderAuthor
    New Member
    July 14, 2018

    The problem with the high cpu load does not seem to occur with my Forticlient EMS server since July 12, 2018. Apart from Windows updates I have not installed any updates on the Fortclient EMS Server. I continue to observe if the problem with the high CPU load occurs again.

    SteveG
    SteveG
    New Member
    July 14, 2018

    Interesting, I'll check out my test EMS 6 server. Thanks.

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