forticlient deleting network shortcuts on all machins

Forum|Forum|10 years ago
October 16, 2015
3 replies
14894 views

hi

since yesterday, users with network shortcuts on their desktop, have been having them deleted from their desktop.

a common factor on all these machines, not just in our company, is forticlient.

can you advise if you are aware of this issue?

duke_g

New Member

Hi all,

I have exactly the same Problem here. We have 150 Win7 PC in a Windows Domain, all with Forticlient 5.2.4 and sice yesterday they all have lost the network shortcuts from the desktop. That is driving me crazy!

After uninstalling Forticlient from several machines the shortcuts stay on the desktop. So it seems, this Problem is related to Forticlient.

Regards

Duke.G

spinelli

New Member

same problem here.. this needs to be fixed asap

giuone

New Member

We have the same problem, since Yesterday 15 october 2015.

I've opened a Ticket for the resolution, we've tried also to exclude desktop check from forticlient configuration, but nothing !

Only booting on safety mode and change startup FortiClient updater to Disable that we able to doesn't start the fortclient

The only way to preserve desktop shortcuts is creating a Desktop client folder and moving all shortcuts inside

spinelli

New Member

did someone get an update from fortinet ? when is this going to be fixed ?

thebove

New Member

spinelli wrote:
did someone get an update from fortinet ? when is this going to be fixed ?

They called me back earlier this afternoon, and were looking for some more specifics/details to try and replicate the problem. Nothing further though.

tarantonio

New Member

Same problem here on windows 10. 50 endpoints, all with forticlient 5.2.4. It seems to delete only network related shortcuts.

I need a solution ASAP.

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